Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Homestead websites, have four, pay every month,

Unable to edit any of my four websites or use sitebuilder Should I stop paying the fees???

Question

28

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Add User help

Hi, how do i add a user

Question

20

1

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Unable to cancel additional domain

My website account was automatically renewed this month. Before the renewal date, I tried to cancel my additional domain because I no longer want it. The Homestead Domain Center returned a 404 error, and my account was renewed anyway, including the additional domain that I no longer wanted. I would

Problem

25

2

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Account Number?

I got an email about an upgrade required to increase storage space. It lists an account ID # but I dont see it anywhere.

Question

14

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Problem Payment and i need my Homepage

Dear i dont understand because my credit card is open for you...to take the payment or i can send my bank account you can take it ftome there or or i can transfer to your bank account when you give me your account numer and so on please help...i need my homepage... thank you in advance Helmut Kaiser

Question

30

2

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Cancel services

I have cancelled all my services using the link in my dashboard, but it says that I need to call to cancel services today. Does that mean I need to call if I want to cancel services in general, or does that mean I need to call if I want services cancelled immediately? And if I don't need to call, wh

Problem

28

1

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How do I change my plan to only paying for the domain, not the website hosting? I transferred to Wix, but still use the domain from here

I need to change my payment plan to just paying for the domain name. I transferred over to Wix to build my site.

Question

39

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If a page is unpblished are any links on it broken or lost?

Specifically, I am dealing with cards being tested through my site. I added a Captcha but am unsure if that will solve the issue or if it is even working. I temporarily want to unpublish the index page in hopes it breaks the automated transactions (they show as suspicious from the credit card proces

Question

28

1

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Community Best Answer

Is there a way to suspend my website temporarily?

Until I can figure out how to add Captcha is there a way to suspend the website temporarily? I have an issue with the site being used to test credit cards and until I can add Captcha or similar I want to make it unavailable. Thank you.

Question

57

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Adding Captcha

My site has been being used to test credit cards. I am inundated with suspicious transactions as cards are tested. How can I add a Captcha or similar to deter this? Thank you.

Question

32

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