Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Change password

I would like to change my password, but the form keeps telling me my existing password is not valid even though I'm using that password to log in. Please advise.

Question

16

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Cancel all service

I want to cancel the service and it cannot be done from the website. Maintenance alert.Help with my application.

Problem

68

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Downgrading

I currently have a "Website Gold" account which is way more than I need. How can I downgrade to a lower level?

Question

14

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I can't find our website

I admit I've been sick and haven't updated .........Glenn David Books

Problem

12

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Expired Domain

Note from Homestead that says one of my domains has expired and I need to process a renewal through my supplier. Um, isn't Homestead my supplier and don't I process a freaking renewal every month when I pay for the domain??  newmusic1.com  Please let me know what hoop I need to jump throu

Problem

38

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Anyone who has a homestead.com account that they no longer use can sell it to me

Anyone who has a homestead.com account that they no longer use can sell it to me

Question

20

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Problem with my payment for my hemsite

Hi, you could not to get money from my very valid card, because my Swedish Bank Nordea wishes to me to ask for PERMISSION on their bank site for any payment from my cards to anybody on line. I do not know just now, how to do to get permanent permission from my Bank to you for the payments every

Problem

22

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Billing Issue

Our payment and renewal date is in December. Why are we being chaged $583+ now?? Charge shows as WEB*HONESTEAD.COM.

Problem

28

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Change on account owner

My coworker passed away. I have successfully logged in and changed the contact information and email ID, but can I avert having to pay any outstanding balance? He passed away in March, but had been in and out of the hospital for months prior to that. I was unaware that there was even a website for u

Praise

34

2

Payment not taken and no email

Luckily I always remember the date my payment is due as I no longer seem to get reminder emails - even though my info is correct. Also this years payment has not been taken, again my details are correct. I do not wish to lose my account that i've have for 24 years so can someone please help? I am u

Problem

28

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