Account & Billing

In the past month, I moved 6 sites completely off your platform. Why did I get charged yesterday the exact same amount I've been being charged in the recent months. If I was paying $2/month per domain, based on that alone, my bill should be $12 less. Not to mention, associated emails have been delet

How to cancel a domain?

How do I transfer my domain to another website builder?

1) Log in to your Homestead account and click on domains on the left side of the account screen. 2) Under the desired domain click on the link Advanced DNS settings. This will bring up the current DNS records for your domain and allow you to edit them if desired.

I have deleted all websites, opted out of auto renew and requested account to be cancelled, it told me I have to call to cancel today - does that mean I have to call to cancel, or is that just if I want to cancel today? I need my account cancelled before renewal next month. Thank you.

I am retiring and need to delete my web presence. how do I do this?

I have tried to cancel my site, but I get a response saying I can't cancel because I still have the domain name. My domain is through GoDaddy, not Homestead. I don't want to cancel it. I have tried calling Homestead, they hang up on me after telling me to go to the website where there is no help. Th

How do I download my website's assets from a site built in Websitebuilder? I thought there used to be a bulk download function but I can't find it.

We are transitioning site managers. How can we add another contact to manage the site?

I am down sizing and want to have a website for around $10 a month. Is that something you offer?