Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Paying an invoice after updating payment method

We had an outdated payment method and updated it. We need to apply it to an outstanding balance but there is no obvious to me way to action this. How do I pay this?

Problem

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Account Credit

I have yet to see a credit on our acct for the service issues and downtime we experienced back in Nov. I have posted here, emailed and spoken to reps on the phone.  Please contact asap.

Question

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I think I am being over charged on my account.

I think I must have done something wrong a few months ago when I was making some changes. I had several domains I was using and being charged for.  I now am only showing one domain but still being charged for several.  How do I fix this so I am not paying for domains I no longer want.&nbs

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I continue to receive notifications I need to renew my domain even though I have paid the fee

Why am I still receiving notifications I need to renew my domain? I paid my annual fee. Why are they still being sent to me?

Problem

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Cancel all service

I want to cancel the service and it cannot be done from the website. Maintenance alert.Help with my application.

Problem

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my website has gone down. Says no url?? What is going on. It's early saturday morning and you are closed on the weekend.

My domain has expired?? I paid the bill! What is going on, there is no way to fix this. I have never had an issue like this before. NEED HELP!!

Problem

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Is a one page plan available? I tried to email was automatically rejected.

Is there a less expensive   plan available? Sometime during 2025  I may only require one page.  How much notice do  your require if I  change plans or  terminate your service?   Robert Shanebrook 

Question

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Login Problems

Suddenly can't login, as you are using a 40 year old email address for me, and have to bypass it every time now (the past few weeks) . Tried calling Homestead at their number posted on one of the contact pages (Haven't been able to get back to it now) and get call failed every time. It is 1(800)710-

Question

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Renewals

I've gotten renewal reminders for several sites this week:shiawasseeradio.com shiawasseenews.com corunnanow.com shiawasseeapple.org Please renew all of these.

Problem

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