Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Answer your freaking phone.

I am getting an email every two minutes. I have canceled this account a year ago and the constant emails are “harassment”!   

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I need to cancel my account how do I do this?

I cannot find a way to cancel my account. What is the support number?  

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Trying to Update Billing Info - Keep Getting Error

Trying to update my billing info but I keep getting a 404 Directory Not Found when I try to submit the new info.  

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Canceling My Account

I want to cancel my account, but I can't find any way of contacting Homestead. No email address - which is a bad omission! So could someone please help me with this? Thanks in advance, Elwyn

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email

I received an email supposedly from Homestead stating, "Your domain name(s) will expire in 5 days. Act now to avoid any disruption to email or website services and avoid losing your chosen name(s). I checked our account, and it is paid up to date. Is this a spam email? Thanks, Wayne

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20

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closing services

Hi, I want to close my account and terminate all services supplied to me. Please help me on this, thank you,

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36

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have a website go live after publishing?

how do i contact anyone at homestead.com? i need to know how to get a website live after publishing, and there appears to be no way of doing this with homestead's website.  Do I need to move my stuff to Go Daddy or elsewhere?  Just subscribed to pay the 9.99 and nothing!  

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15

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Payment Email

Received an email stating that they were unable to bill our card and that if I didn't correct within 30 days they would suspend our account. It didn't ask for me to provide info but instead go onto the website and update, so it wasn't a scammer. When I went on, it shows payment WAS made just fine

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Update Settings

I need to update my CC info, but I cannot access the account settings when will the maintenance be over

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Account: View Billing

To get more information on any current or previous billing information. 1. Click on account from the top right. 2. Select Billing & Payments from the drop down.From the next screen you will see all the billing information. This window showsThe current credit/debit card on file for payments.

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