Account & Billing

Want to delete website but not domain to which attached.

We used to be able to call and talk to someone if we had a problem. Is that no longer available? I need to know this ASAP, because customer service is as important to me as price and there are other hosts.

I used to be able to see my domains listed by going to Domains. Now it just tells me what my package contains. It doesn't list my domains. Am I looking in the wrong place?

was in an accident i need to shut down the site for a year.. how do i do it?

My home page says that I have had no visitors or orders in the last 30 days. It has been doing this for the last several months. How do I fix this to find out about visitor data?

Here's how you can associate your domain with another website on your account. Click the "Domains" link in the left navigation menu. Scroll down until you see your domain name and click Change Site Association. Choose the website you'd like your domain name to point to using the drop-down menu. Clic

Here are instructions to view your website statistics for Sitebuilder Sites. Click Websites Manager in the left navigation menu. Click View Stats. A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

If you need additional services added to your account such as email accounts, email storage upgrades, eCommerce information, disk-space, package changes or more information on services we offer, look under the Add-on Services tab. The first subcategory is Get More Customers, which provides informati

To get more information on any current or previous billing information. 1. Click on account from the top right. 2. Select Billing & Payments from the drop down. From the next screen you will see all the billing information. This window shows The current credit/debit card on file for payments. Any cr

You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments. Click the Edit button under Payment Method Fill out the Name On Card, Card Number, Exp. Month,