Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Pricing question

I will no longer be needing my website but do not want keep my domain name for a few years to prevent fraud. How much will it cost for domain name only?

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Sitebuilder Plus: View Website Statistics

Here are instructions to view your website statistics for Sitebuilder Sites. Click Websites Manager in the left navigation menu. Click View Stats. A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

Article

443

18

How to delete

I am retiring. I need to delete my current site. It says I cannot do that because I have a domain name associated with it. How do I delete this site?

Question

30

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closing account

How do I go about closing my account?

Question

35

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cancelation account

the phone nr 1-800-710-1998 does not work wenn I call from Austria Help please thanke you

Question

28

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switching to e mail service only

At this point my website is awful and I cannot afford to pay someone to fix it. I would like to take the website down for now, keep my domain name and keep my e mail service with homestead. Is there a way to do this? Louisa Cornell

Question

30

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Billing inquiry

A few days ago I cancelled all additional email services from my account. I am downsizing. But today, on next month's billing cycle, I got charged for them all again. This arises a question for me: I believe I am paying month in advance (prepayment), not post payment. Why am I being charged for a se

Question

41

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Just Discovered a Small Monthly Subscription Increase Effective January 3, 2026 for our Website Gold Plus Plan

We have the Homestead Website Gold Plus monthly subscription for two websites and while I was in our account I noticed that effective January 3, 2026 the monthly price Homestead will charge us for the Website Gold Plus subscription is increasing by $2.50 per month. It is a small amount, but it would

Idea

35

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Unable to Add Google Workspace Users or Upgrade Storage – Ongoing “Unexpected Server Error”

We use Homestead Website Builder not only for our website, but also because Homestead is our Google Workspace reseller. All of our company Gmail accounts and Google Drive storage are managed through Homestead. About two months ago, we hired two new employees and attempted to add new Google Workspace

Problem

26

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Website closed because I can't get access to pay!

Despite my best efforts to make connection with someone at Homebase, always impossible, I have been unable to connect to their server to pay my account which I have held for years. Consequently I am being punished for non payment and the website has been disabled. This is tottaly ridiculous but it h

Question

75

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