Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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have a website go live after publishing?

how do i contact anyone at homestead.com? i need to know how to get a website live after publishing, and there appears to be no way of doing this with homestead's website.  Do I need to move my stuff to Go Daddy or elsewhere?  Just subscribed to pay the 9.99 and nothing!  

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Payment Email

Received an email stating that they were unable to bill our card and that if I didn't correct within 30 days they would suspend our account. It didn't ask for me to provide info but instead go onto the website and update, so it wasn't a scammer. When I went on, it shows payment WAS made just fine

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Update Settings

I need to update my CC info, but I cannot access the account settings when will the maintenance be over

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Account: View Billing

To get more information on any current or previous billing information. 1. Click on account from the top right. 2. Select Billing & Payments from the drop down.From the next screen you will see all the billing information. This window showsThe current credit/debit card on file for payments.

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Account: Change Site Association

Here's how you can associate your domain with another website on your account.Click the "Domains" link in the left navigation menu.Scroll down until you see your domain name and click Change Site Association.Choose the website you'd like your domain name to point to using the drop-down menu.Click Sa

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Account: Update Card on File

You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments.  Click the Edit button under Payment Method Fill out the Name On Card, Card Number,

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Account: Edit/View DNS Records

1) Log in to your Homestead account and click on domains on the left side of the account screen.2) Under the desired domain click on the link Advanced DNS settings. This will bring up the current DNS records for your domain and allow you to edit them if desired.

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Account: Update Domain Contact Info

Your Homestead domain consist of information used to get in contact with you about your domain name; it includes, first and last name, email address, phone number and street address. The information determines who the legal owner of the domain name is. Domain contact information should be kept up to

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Account: Add On Services

If you need additional services added to your account such as email accounts, email storage upgrades, eCommerce information, disk-space, package changes or more information on services we offer, look under the Add-on Services tab. The first subcategory is Get More Customers, which provides

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Account: Update Contact Info

Your Homestead account consist of information used to get in contact with you about your account activity; it includes, first and last name, email address, phone number and street address. The information can also be helpful if you get locked out of your account, the compliance team can verify you a

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