Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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cancel subscription

how do I cancel my subscription

Question

116

2

0

WHY DOES HOMESTEAD NO LONGER REPLY TO MY REQUESTS TO RESTORE DOMAINS

WHY DOES HOMESTEAD NO LONGER REPLY TO MY REQUESTS TO RESTORE DOMAINS

Problem

218

4

0

Close account

I went through the online process to cancel my practsoft account but it says I still have to phone you which costs me money calling from Australia. Please confirm that the account has been closed.

Question

48

1

0

Site not responding

durandnow.com loads the main page but will not switch to any other pages -- just displays a white screen. Tried Chrome and Edge.

Problem

72

3

0

How to change website billing package?

I'm downsizing my website's client services. I have the Platinum 'unlimited' package for $73 a month. I'd like to downgrade it to a smaller and hopefully less expensive package. How do I do this? I want to keep the site, but it's too big for my current business needs. A downsize will work perfect. T

Question

67

2

0

help

make a payment

Question

56

2

0

cancel site and account

Need cancel site and subscription. I have already moved my domain to another provider. Will not let me cancel on this site.

Question

57

2

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Email Not Working

Updated Credit Card info and email is still down.

Problem

66

1

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ADA regulations

I have been told to close my website because it's not ADA approved, is that true and if so can you help me with this? Thanks, Ron

Question

44

1

0

Domain Not Working

The domain had cancelled itself due to the transition from manager to manager not being made clear, when I called yesterday they said it could take minutes or up to 24 hours. We are well passed 24 hours and my domain still hasn't rebooted. Can someone help me on what to do?

Question

46

2

0

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