Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Account: Update Card on File

You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments.  Click the Edit button under Payment Method Fill out the Name On Card, Card Number,

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Account: Edit/View DNS Records

1) Log in to your Homestead account and click on domains on the left side of the account screen.2) Under the desired domain click on the link Advanced DNS settings. This will bring up the current DNS records for your domain and allow you to edit them if desired.

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Account: Update Domain Contact Info

Your Homestead domain consist of information used to get in contact with you about your domain name; it includes, first and last name, email address, phone number and street address. The information determines who the legal owner of the domain name is. Domain contact information should be kept up to

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Account: Update Contact Info

Your Homestead account consist of information used to get in contact with you about your account activity; it includes, first and last name, email address, phone number and street address. The information can also be helpful if you get locked out of your account, the compliance team can verify you a

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Account: Error While Updating Card

If you've tried to update your credit card online, but it won't authorize, you should check with your bank for the following possibilities.Bank does not allow $1 or $0 transactions Bank does not allow online paymentsBank does not allow payments for online servicesBank has charge for Homestead Techn

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Account: Change Account PIN

A PIN is a number that is provided to each Homestead account to use as verification of the account if you call in for support. If you need to change pin number for any reason you can change this in your account, as below.  Check out the YouTube video tutorial on this topic!

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Account: Email Password Requirements

Account Security is critical for everyone that uses email. When an email account is hacked and used to send spam - it can impact every customer that uses email. When our servers are blocked for sending spam - customers can't send critical emails.Passwords must be 8-14 characters in length with at le

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