1 Message

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70 Points

Friday, April 3rd, 2026

cancel subscription

how do I cancel my subscription

Oldest First
Selected Oldest First

419 Messages

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4.2K Points

2 months ago

Hi Good Day!

To secure the cancellation of your account, kindly contact us through Phone Support at 1‑800‑710‑1998. Our support hours are from 6:00 AM to 6:00 PM MST, Monday to Friday. Please note that we are closed on Saturdays and Sundays. Thank you 

419 Messages

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4.2K Points

2 months ago

How to Close Your Account

  • Log in to your Homestead (https://www.homestead.com/~site/jws/GettingStarted.action) account using your username and password. Once logged in, click on “Account” in the main menu.
  • Navigate to the “Billing” section. From there, select the option to proceed with cancellation.
  • Follow the prompts to confirm and finalize the cancellation.

If You’re Unable to Log In

  • We can process the cancellation for you.
  • Please reply to this message with your explicit permission to confirm that you want your account canceled. 

1 Message

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60 Points

There is no cancellation option on the billing page

419 Messages

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4.2K Points

@cherie8020​ Hello Good Day!

Please reply to this thread confirming that you authorize us to cancel your entire HMS account. Kindly be informed that once the cancellation is triggered, the changes cannot be reversed. All files and emails will be permanently deleted and will not be recoverable. Thank you