Account & Billing

At this point my website is awful and I cannot afford to pay someone to fix it. I would like to take the website down for now, keep my domain name and keep my e mail service with homestead. Is there a way to do this? Louisa Cornell

A few days ago I cancelled all additional email services from my account. I am downsizing. But today, on next month's billing cycle, I got charged for them all again. This arises a question for me: I believe I am paying month in advance (prepayment), not post payment. Why am I being charged for a se

We have the Homestead Website Gold Plus monthly subscription for two websites and while I was in our account I noticed that effective January 3, 2026 the monthly price Homestead will charge us for the Website Gold Plus subscription is increasing by $2.50 per month. It is a small amount, but it would

We use Homestead Website Builder not only for our website, but also because Homestead is our Google Workspace reseller. All of our company Gmail accounts and Google Drive storage are managed through Homestead. About two months ago, we hired two new employees and attempted to add new Google Workspace

Despite my best efforts to make connection with someone at Homebase, always impossible, I have been unable to connect to their server to pay my account which I have held for years. Consequently I am being punished for non payment and the website has been disabled. This is tottaly ridiculous but it h

Why is it taking over 11 weeks to receive a refund for the double payment we made to Homestead???

I would like my account cancelled immediately. How do I do this?

Is the company "Homestead" ceasing to exist after 1-15-26? I've have NOT received any formal notification except a reader board in December 2025 that is now gone. Please advise!!

For the last week I have been trying to set a new credit card to pay my account, but I'm constantly denied access due a "server error". What's going on at Homestead?

Has anyone else gotten these "60 day domain renewal reminder" emails? All of the contact info, etc. looks correct on them, but my account, including domains, renews in September, so nothing is up for renewal this coming February.