
Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
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Cancel services
I have cancelled all my services using the link in my dashboard, but it says that I need to call to cancel services today. Does that mean I need to call if I want to cancel services in general, or does that mean I need to call if I want services cancelled immediately? And if I don't need to call, wh
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How do I change my plan to only paying for the domain, not the website hosting? I transferred to Wix, but still use the domain from here
I need to change my payment plan to just paying for the domain name. I transferred over to Wix to build my site.
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If a page is unpblished are any links on it broken or lost?
Specifically, I am dealing with cards being tested through my site. I added a Captcha but am unsure if that will solve the issue or if it is even working. I temporarily want to unpublish the index page in hopes it breaks the automated transactions (they show as suspicious from the credit card proces
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Accepted Solution
Is there a way to suspend my website temporarily?
Until I can figure out how to add Captcha is there a way to suspend the website temporarily? I have an issue with the site being used to test credit cards and until I can add Captcha or similar I want to make it unavailable. Thank you.
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Adding Captcha
My site has been being used to test credit cards. I am inundated with suspicious transactions as cards are tested. How can I add a Captcha or similar to deter this? Thank you.
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i wish to close my account.
I wish to close my account but its asking me to call the homestead team but i'm based in the UK is there any other way of doing this?
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Monthly billing. I have stopped all auto-pay due to being defrauded by a provider.
I must be notified of each monthly payment in advance. I am no longer allowing auto-bill due to a recent attack by a service provider. Upon notification of payment due, payment will be made.
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Problem Money transfer to my account
Dear i guess there is a problem in your system to use my new CC because many time i ad my new CC and my bank is open and prepared for you to take it..i guess your sysem using my old number...could you please check thank you...have a good weekend Helmut Kaiser in Germany
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Accepted Solution
Files and images
How can I copy the files and images on my website without doing each one at a time?
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Martha Amos
we trust Homestead so when Network Solutions was part of this we trusted them, we have been working with them for over a month to build a new website and it just got corrected this am, then they told us that we have to move our domain name before they will let our new website go live, this was never
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