Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Logging in to Homestead

I have always used www.homestead.com to access the website's manager and use Website Builder however now this link seems to point to web.com (who I believe took over Homestead?) . My login credentials are not recognised on web.com however I can still access the original Homestead login page at https

Question

21

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Pay by check?

Can I pay my website-hosting invoice with a mailed-in check instead of an online credit card charge?

Question

7

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Unsecure website

I was wonderfing why my website bundlebride.com and Auberyrose weddings are unsecured? my pin is My PIN: 24709

Problem

14

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Beit El Elyon

Seems we are back where we were Can't upload again our original deal was 200mb and can't do that again after 2 weeks I think you should credit my account at this point for homesteads failure. NOT HAPPY!

Question

12

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Domain Renewal

I got an email to renew my domain. I called the number and the agent wants too much information. I want to renew the website without having to provide email, last four of SS# and more. None of this makes sense. Never had to do this before and the monthly subscriptions are continually withdrawn from

Question

19

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transfer website

How can I transfer ownership of my website to a new owner

Question

10

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WTF!

Can't edit website. Can't see stats. Not good...

Question

9

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payment method

I'm trying to change the card where I'm charged and every time it shows an error and the card is correct.

Problem

12

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How do I change my password

How and where exactly can a I change my homestead log-in password?

Question

5

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Email storage

I upgraded my email storage but I'm still at 84% full. When does then storage change ?

Problem

13

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