Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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cancelling

hi would like to cancel my account but keep domain name

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I want to cancel my site and payments

We found a better website and I need to cancel this account and billing. How do I do that?

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110

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Brand User
Account: Edit/View DNS Records

1) Log in to your Homestead account and click on domains on the left side of the account screen. 2) Under the desired domain click on the link Advanced DNS settings. This will bring up the current DNS records for your domain and allow you to edit them if desired.

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incorredt WHOIS data

I have been asked by Homestead to corrrect my WHOIS data. There my postal address is incorrect. But in my Homestead account data, the address is correct. How can I correct the WHOIS data?

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Paralegal

I need to cancel my subscription, how do I do that?

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21

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Automatic Domain Renewal

Is domain name renewal automatic?

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Billing

I received an email requesting that I update my credit card information. I checked my account and found that my credit card information has been updated. Please let me know what I need to do now. Thank you!4

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45

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Credit Card Issue

I received an e-mail from you yesterday saying you were unable to bill my credit card. You had already billed it on October 13, next payment not due until November 13. I checked with my bank and there is no problem with my card. I did go into Homestead and edit and re-enter the card info. but I woul

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34

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Paul R

I have just received a mail saying that my CC details need updating anda payment has not gone through I paid this bill on 15 oct and is showing on my account summary please can you clarify the situation or let me know who to contact.

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27

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card needs to be updated?

I received an email from Homestead alleging that my card needs to be updated. I examined my account records, and it is current. Can you clear this? I'm concerned someone is phishing for my account. -b

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37

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