Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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How do cancel an account outside of the USA

I cannot call your USA phone number but want to cancel my account. Please let me know if there is an easy way to do this, otherwise I will just deny payment. I have been a loyal customer for 24 years.

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I got a message related to have account over disk quota

I got some of my forms mails with the following: Your account is currently over disk quota. Form submissions can not be added to your Form Manager for the form located at: xxxxx All future form submissions for this form will be sent to this email address until you are under disk quota. Delete any un

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8

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how to download a copy of my website?

Hello, I need to download a copy of the website, how can I do that?

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18

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Why am I being charged over $50 per month for a domain name?

Why am I being charged over $50 per month for a domain name? I do not have a website or email or any services, just a domain name.

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6

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WHOIS update

My contact information is correct on my Homestead account, but I can't figure out how to change it with WHOIS. Can someone direct me please?

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5

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Delete my Homestead Account

I am trying to delete my homestead account/website in its entirety but I received a text saying I have a domain name associated with it. Please advise.

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12

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how to shut down my website for a year?

was in an accident i need to shut down the site for a year.. how do i do it?

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22

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Website visitor data

My home page says that I have had no visitors or orders in the last 30 days. It has been doing this for the last several months. How do I fix this to find out about visitor data?

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Um. What the hell

How do I update my website? Getting a "We'll be back soon" message when trying to log in.

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10

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President

I keep trying to change the credit card, but it keeps saying 'error'. How do I fix this to pay my bill

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