Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Cancelling My Account

If I cancel my account, what happens to my email account?

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Web package

The plan our business has is the Website Gold Plus Package. I did just renew it for the 2 year plan. However, I feel this may be more than we need. I need to know where to find the other packages so we can determine if a lesser one would be best.

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10

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Changing the password

When I try to press the "Edit" button under "My Account" | "Password", nothing pops up, and nothing appears on screen. And the page doesn't change at all.   What is blocking me from changing the password? 

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Navigation Menu question

I want the pages that are displayed on the top of my page to be drop down menus. So, can I create more than one navigation menu?

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Account: Change Site Association

Here's how you can associate your domain with another website on your account.Click the "Domains" link in the left navigation menu.Scroll down until you see your domain name and click Change Site Association.Choose the website you'd like your domain name to point to using the drop-down menu.Click Sa

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How do I remove some items from my account?

If I have 2 web domains and only wish to have 2 websites, how would I go about removing the add-on that shows I currently have 4 sites? Your help is appreciated. Let me know if you need any further information from me. Thank you.

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How to delete add-on services?

Any idea how to delete add on Services? I’m getting charged practically double for things I’m not using. I can’t find an email to contact support.

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Credit Card info

Hello, I received an email from homestead saying my billing information was incorrect - even though nothing had changed.  Anyway, I logged in and re-entered my credit card info, directly from my credit card.  However, I received the response, "The credit card details you entered is incor

Question

19

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Changing credit card for payment

I have been trying to remove current credit card and replace with new, for billing - and it keeps saying it is wrong card number - because it keeps going back to the old one.

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Sitebuilder Plus: View Website Statistics

Here are instructions to view your website statistics for Sitebuilder Sites.Click Websites Manager in the left navigation menu.Click View Stats.A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

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