Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Song Does NOT Play

I saved a new song on my website, jesusischrist.net It plays when I PREVIEW the page, but it does not play when I PUBLISH it. Please HELP. Thanks.

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Cheaper Website

I want to have a cheaper website such godaddy. My current listing expires next month and I am not using my website enought. Please advise or send me a text.

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Un -authorized Payment

Hello Homestead Team. On the 5-5-2025 I received an email from Homestead , in regards to my Banking details to be updated. I was notified that my website would be suspended until I made the update, and if I took no action my Account would then be Closed 30 days later. Due to circumstances, I have de

Problem

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Cancelling services

I have gone through the steps to cancel my services through the portal & I get this message below. Why must I call to cancel? Why isn't there an option to do a live chat to assist me?

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Being charged for two websites when I only have one

I am trying to remove an add on in my billing for a second website and extra email storage. I don't have an extra site and don't need the storage. I don't see a way to remove it.

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Homestead History still screwed up

C'mon, Homestead, get off your butts and fix the history site which shows the number of visitors. Either that or refund us some of our money for paying for this service!!!

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8

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Having "network error or server error 0x40" when I try to upload photos

I am no longer able to upload photos to an Image Gallery on my webpage which displays photos. I get the message "network error or server error (error code 0x40)" when I try to upload photos. Is it possible that I have run out of (image) storage space on my account? If so, is there a tool for deletin

Problem

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Navigation Menu question

I want the pages that are displayed on the top of my page to be drop down menus. So, can I create more than one navigation menu?

Question

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Account: Change Site Association

Here's how you can associate your domain with another website on your account. Click the "Domains" link in the left navigation menu. Scroll down until you see your domain name and click Change Site Association. Choose the website you'd like your domain name to point to using the drop-down menu. Clic

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Sitebuilder Plus: View Website Statistics

Here are instructions to view your website statistics for Sitebuilder Sites. Click Websites Manager in the left navigation menu. Click View Stats. A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

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