Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Account: Edit/View DNS Records

1) Log in to your Homestead account and click on domains on the left side of the account screen. 2) Under the desired domain click on the link Advanced DNS settings. This will bring up the current DNS records for your domain and allow you to edit them if desired.

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Renew Domain

I got an email my domain name expired, I need to renew it. thanks

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support email

Is there a support email?

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Pricing question

I will no longer be needing my website but do not want keep my domain name for a few years to prevent fraud. How much will it cost for domain name only?

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Sitebuilder Plus: View Website Statistics

Here are instructions to view your website statistics for Sitebuilder Sites. Click Websites Manager in the left navigation menu. Click View Stats. A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

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How to delete

I am retiring. I need to delete my current site. It says I cannot do that because I have a domain name associated with it. How do I delete this site?

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closing account

How do I go about closing my account?

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cancelation account

the phone nr 1-800-710-1998 does not work wenn I call from Austria Help please thanke you

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switching to e mail service only

At this point my website is awful and I cannot afford to pay someone to fix it. I would like to take the website down for now, keep my domain name and keep my e mail service with homestead. Is there a way to do this? Louisa Cornell

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Billing inquiry

A few days ago I cancelled all additional email services from my account. I am downsizing. But today, on next month's billing cycle, I got charged for them all again. This arises a question for me: I believe I am paying month in advance (prepayment), not post payment. Why am I being charged for a se

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