4 Messages
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316 Points
Unable to cancel additional domain
My website account was automatically renewed this month. Before the renewal date, I tried to cancel my additional domain because I no longer want it.
The Homestead Domain Center returned a 404 error, and my account was renewed anyway, including the additional domain that I no longer wanted.
I would like to inow how I can get confirmation that my additional domain (carolenicholas.com) will be deleted.
I would also really like my additional domain renewal price refunded, and confirmation that I will not be charged again next year for that unwanted additional domain.



russell5607
3K Messages
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30.5K Points
1 month ago
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reyven4754
208 Messages
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2.2K Points
1 month ago
Hello,
Thank you for bringing this concern to our attention. I'd be happy to assist you with this request. We can remove carolenicholas.com and process a refund back to your original payment card.
Please note that refunds typically take 7 to 10 business days to appear on your account, depending on your card issuer's processing time.
Consider this request completed as of today. Thank you for reaching out to us, and please let us know if there is anything else we can assist you with.
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