Troubleshooting
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how do you get help from the company for problems? My websites aren't showing!
Is there a way to get direct help from the company?
Question
28
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Our site went down - why?
Hi there, Our site went down over the weekend. We spoke with our web hosting company, and they said there was a change made at the domain registrar - Homestead. We gave our hosting company our Homestead login, and they were able to login and fix the issue. But, we didnt login and make any changes la
Problem
61
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homesteadcloud
My homestead sites are listed in Sitebuilder as homesteadcloud and I can no longer edit them. What happened??? What can I do?
Problem
38
2
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Can't verify my domain when switching from Wix to Google Sites
My domain is through Homestead. The domain goes to Wix right now, which I just canceled a few minutes ago. I created a website at Google Sites and would like to publish it to my domain. When asked to verify I own the domain, it tells me to log in to my provider (which is Homestead) and paste the cop
Problem
57
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Error Code 1000 DNS points to prohibited IP
We setup a new website using the new Website Builder feature. We could publish the first time, but then we changed the name to our old website and got this error message. We viewed the solutions, but we do not understand why our IP address is resolving to a Cloudflare and causing a conflict. Thanks
Problem
299
2
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increase capacity of mail box
I am a small business but have lots of incoming emails. My box is constantly full and I can't run a business like this. How do I increase the capacity of the inbox? With Gmail I personally have over 30,000 but with this, I have less than 100.
Question
51
2
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domains
When trying to open my websites, this message pops up - The connection for this site is not secure ...com uses an unsupported protocol. I have no issue with two of my websites, but three are down, and open only if typed xxx.homesteadcloud.com. I need the webs to work normally, under my domain names.
Problem
98
4
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Photos changing ratio when I bring them over to the site.
Hi, When I post photos, some of them become short and fat on the site. Is there something I can do?
Problem
32
2
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Homestead used to be great, what happened?
I'm very disappointed with how Homestead has changed. Years ago the website builder was 100 times better than it is today, it was much easier to work with, pages got built faster, the site was more user friendly, never had a single issue. Homestead was only a year old at the time i began using it, a
Problem
66
4