Troubleshooting

Troubleshooting

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error when i try to change image

i transfer pictures to my pc from iphone but every picture i tried to upload it says oops something went wrong. what do i do

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Analytics

I don't know how to do the upgrade Analytics for my website.

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Website Stats

Hi , I’ve noticed that my website insights haven’t updated since February 2025. Could you assist me in troubleshooting this issue and ensuring the data refreshes properly? Looking forward to your guidance.

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Calling customer service dont help! Rude and get hung up on

Called Rachel at service, told me to call gmail which had nothing to do with anything, Didnt help at all! Rude and get hung up on me! With Company many years and going to change. Can't do business like this

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How to secure one page on website for password access

How can I secure one page on a public-facing website so only members have access to the one secure page? I have membership roster information, financial information and other confidential data only for members to review. The website must continue to be public-facing - with the except of one page. Ho

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Google conversions

Anybody else having problems with Google recording your conversions? We are getting texts, emails and phone calls but Google claims I am not getting conversions

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Where is my domain in web site

I grabbed a name 'horse-ratings' but its included as sub domain for my original domain. How do I get it to show in web site builder?

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10

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Closed

Strange Characters on Websites

Hello all, For the past month or so, we have been aware of reports of strange characters appearing in place of spaces and punctuation on Sitebuilder Plus sites. There is a ticket created to resolve this issue. We are working to get this fixed for you all. Originally, they thought it was an intermitt

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HTML Help! Troubleshooting HTML (or 3rd party software)

We frequently get questions with regard to troubleshooting HTML, CSS code etc. Our SiteBuilder software does provide the ability for users to import their own code but there are some limits to what we are able to troubleshoot. We are not able to help with specific 3rd party code, but if you can tell

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Show Hidden Folders in Windows

In order to locate certain program files you will need to show folders that may be hidden. For Vista and Windows 7, Windows 8 users, the SiteBuilder program installs to the Program Data folder. By default, this folder is hidden. Follow these steps to show all hidden foldersClick Start in the lower l

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