Troubleshooting

Troubleshooting

A brief description of the product helps people know what you are talking about

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(189)
My site is down

My site is down. Can you please check what is happening? I just renewed our plan in July. overlookestates.org

Problem

89

5

0

Keep getting this message - "Copying updated files. This might take a few minutes."

I'm trying to edit my website and it looks like I can't get into it.

Question

19

0

0

site unavailable

I made some changes to a site that hadn't been updated in a while. Saved the changes, published the site and now it's unavailable when you try to access it. Please help.

Problem

41

4

0

Please fix website. Tired of asking.

Very close to leaving Homestead. Site has not been working for a while now. Ive spoke with IT and site was suppose to fixed. Still not working. Called again today and couldn’t get through. Please fix or I’m moving to another service.

Question

34

1

0

Website not working- site failure to connect for the last week

I am getting a failure to connect for karenbrownencaustics.com refused to connect. How do I fix this?

Question

74

3

0

Security Certificate

I have an older HTML site for palazzololaw.com. I tried using homesteadssl.com, but it says my domain doesn't exist on the builder. Can you please manually provision a security certificate for my older site account? People can't access the site because there is no SSL - https. Thank you.

Problem

65

2

0

Access website oroblem

Enter address and message comes up. “Server can not be found”

Problem

29

1

0

ISSUE ADDING PHOTOS TO STORE ITEMS

I've been doing the same thing for years, adding products and photos for those products with no issues. Yesterday, I attempted to add another item in the store and add a photo. Clicked "add image" and it sends me to a new interface. I clicked "add image" on the new interface, selected the image and

Problem

46

2

0

can't publish website

after click publish website, wasn't able to publish, getting an error page

Question

30

0

0

Domain needs attention

We are switching to Microsoft 365 for Business for more security as we are bidding more federal projects. I have called and spoke to three different service reps. My problem still is not fixed. After two technicians my MX and CNAME are Ok but there is still a problem with my TXT. Microsoft 365 is sa

Problem

20

0

0

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