Troubleshooting

need to downsize my account -- it has more bells and whistles that i no longer need. how do i downsize it ?

Why is my website requiring a password for visitors to open it?

My changes I made posted on the website but not all of the pages updated on the mobile version.

Okay, apparently it is impossible to change Nameserver settings anymore here at Homestead. I have been trying to point my Nameserver to Cloudflare, but it never updates, as something at homestead isn't working, and it has been over a month now... So now I tried to migrate my domain to a different se

For months now my websites have started to degrade, this is what I found. Who solves this? Isn't Homested supposed to be safe? SPAN SCORE?

I currently have Website Gold Plus Package. I have my home page set to Under Construction while I work to add new products. I have a couple of questions. I decided to add a new site to take the place of my old one. I wanted a new look. When I clicked on Add New Site, it said I am being upgraded Free

There should be a second layer of security, not just a captcha. Homestead needs to keep up with the times. Hackers can easily get in our accounts. please add an option of texting a code at least

If I click on einsteinbucks.com the website does not appear. If I click on einsteinbucks.homesteadcloud.com it does. I changed the nameservers on GoDaddy days ago to NS1.MDNSSERVICE.COM and NS2.MDNSSERVICE.COM. This is new one for me.

Hi there, I tried to reset my nameservers back to default last Friday (3 days ago). I have set them back to the default ones (ns1.mdnsservice.com, ns2 and ns3). This does now allow me to change the DNS settings, but, looking at the who.is records, the nameservers are still dns31.cloudns.net, dns32,

I have two websites under two (2) accounts. My Choices for Change Counseling website was created and can be edited with Websites Manager and "powered by Web.com."  There is not a way to edit a mobile version.  My other website is edited with Homestead Editor and has a way to publish a d