Troubleshooting

Hello all, For the past month or so, we have been aware of reports of strange characters appearing in place of spaces and punctuation on Sitebuilder Plus sites. There is a ticket created to resolve this issue. We are working to get this fixed for you all. Originally, they thought it was an intermitt

I know it can be done, but it's been awhile and I am not finding what I am looking for in tools. Has anyone here done that lately?  Or do I have to talk to the (cough cough) customer service people to do that?

My students have noticed a huge glitch at my website http://www.mybigfatgreekcookingclass.com/ Hundreds of these  have appeared and not sure how to remove them!!!!  Learn how to make delicious and healthy Greek foods using traditional recipes  common in the Mediterran

My website looks fine when i work on it and publish it, but the live version has a bunch of random symbols and text all over my pages. I have republished it multiple times and it is still unusable/readable. Please advise www.essexgreenhouse.com

I've done everything I know how to do to optimize our mobile site, but it still scores a 30 in performance. It's taking too long to load on our new website: www.BackyardMoviesColorado.com.  Accesability  and Best practices are good, and the SEO is great.  But the speed at which the p

All of a sudden my website has the letter “A” all over it. Below is an example. How could this have happened? How do I correct it? I went into my website through Website Manager/Edit and pressed the save button a number of times and the “A’s” disappeared but when anyone goes to the website they stil

We have a "Submit" button in one of our pages that is supposed to send information to a personal e-mail address. It hasn't worked for quite a while now.

Since July 31, 2024 we are not receiving any forms to our email that our clients are filling out through our website. I called yesterday and the technician said he fixed it, but it is not fixed yet. Can you please check on this?

Why is my url showing in text form above my website page? NOT on every page.  The home page, Kittens page, now Showing page, supply page, Contact, contract,  This is tooooo weird how it doesn't show on all pages. 

I have a few websites in my account and apx 60 days ago I deleted one website as they no longer needed it.  Now they want it back.   Is there any way for me to recover?