Troubleshooting
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Pages with forms Internal Error
Some of my pages are showing a server connection error after submission, especially those with forms with multiple fields. This issue started in September 2025, and after six months, it still hasn’t been resolved. The error shown is: 500 - Internal server error. There is a problem with the resource
Question
65
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Photos not uploading
Hi, I have a problem uploading picture files after starting a new Website Builder site. An error sign which I cannot understand shows up on the bottom left as an error message. It happened sometimes in the past and I did quit and start but now nothing works, changing image format doesn't work either
Problem
77
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I cannot get into the editing pages.
Looks like a lot of you are having this problem! Does anyone have a fix or know what's going on?
Question
48
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SITE DOWN
my site https://bestofbarrelsonly.com/ is down and showing Error 1000. I did not touch my site. I need it to be active again and phone support is down.
Problem
50
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FAQ page designs not mobile
As far as I can see the FAQ page designs do not fully display the text boxes in the mobile view. Is there a workaround for this? In mobile view, the text boxes are compressed, so the text gets cut off with an ... but then the box does not expand to show the mobile viewer the rest of the sentence. It
Question
39
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Amy Lane
My website has an online application once people finish filling it out they are getting a 500 server error and it will not send it through to me? I went online and tried a test as did a person from your help line last week and I received both of those test applications but NONE others have been succ
Problem
37
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Pages with forms sumbissions error: 500 Internal Error
Some of my pages are showing a server connection error after submission, especially those with forms with multiple fields. This issue started in September 2025, and after six months, it still hasn’t been resolved. The error shown is: 500 - Internal server error. There is a problem with the resource
Problem
67
3
0
ERROR: USPS Attribute "address_from.email" must not be empty
April 7 - unresolved ticket # 1956103619561036: Customer Service, Escalation Team, and Engineering have not been helpful in addressing and resolving this persistent issue, now a full week since first experienced. The interactions with Customer Service have been poor in understanding the problem and
Question
56
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