Troubleshooting

Is there a way to make a video the background on my website? If so, what are the steps?

Recently every time I sign in to my account, I am forced to put in extra numbers which to me means Homestead does not recognize my computer. Why is that?

I can send emails but cannot receive emails from my domain. Help?!

My website has been down for 2 days now that I know of...It never loads just time outs. Please help

I add a picture then publish and the image is not near where it is supposed to be. I called for tech support now form the Philippines they do not know what they are doing-if you can understand them when talking to them. I have had Homestead for 25 years the tech support was great not happy anymore.

Why are my password protected pages working and then not working? Is there an issue with Homestead?

I need my site to WORK opposite paying for it to work. I have another DNS code error on the site (third time this has happened!) and I can't get any support to get it to start working until Monday- meanwhile my customers can not find me or make any orders! This COSTS ME MONEY WHILE HOMESTEAD KEEPS B

I find it very annoying that this "help" board is not monitored and that questions are not answered. I know most of us are asking questions that seem very elementary to the people that should be monitoring this board, but most of your help subjects and videos posted are YEARS (6-12 years) old and n

I have a document on my computer that I would like to have a link on the website for... How do I do that?

My edit page no longer includes a box for captions. Captions are there for previously uploaded jpgs. Where did the option go? How do I get it back?