Troubleshooting

Troubleshooting

A brief description of the product helps people know what you are talking about

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"The service is unavailable"

When I log in to work on my sites I just get a blank page with "The service is unavailable" at the top. When will this be fixed?

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Google conversions

Anybody else having problems with Google recording your conversions? We are getting texts, emails and phone calls but Google claims I am not getting conversions

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8

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Stats not working

Website stats have stopped working on 03/20/2025 and haven't resumed.

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14

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Where is my domain in web site

I grabbed a name 'horse-ratings'   but its included as sub domain for my original domain. How do I get it to show in web site builder?

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7

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my video does start automatically

My video does not start automatically when I click on my website but when I preview the page before publishing it works good. Is it working fine on your end?  click here to check please https://www.marcellaessentialsboutique.com/ thanks

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8

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video background for website?

Is there a way to make a video the background on my website? If so, what are the steps?

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8

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why is my computer not reccognized?

Recently every time I sign in to my account, I am forced to put in extra numbers which to me means Homestead does not recognize my computer. Why is that?

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18

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Can't receive emails at my domain email address

I can send emails but cannot receive emails from my domain. Help?!

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10

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Website Down

My website has been down for 2 days now that I know of...It never loads just time outs. Please help

Problem

19

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image issues

I add a picture then publish and the image is not near where it is supposed to be. I called for tech support now form the Philippines they do not know what they are doing-if you can understand them when talking to them. I have had Homestead for 25 years the tech support was great not happy anymore.

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