Troubleshooting

My website has an online application once people finish filling it out they are getting a 500 server error and it will not send it through to me? I went online and tried a test as did a person from your help line last week and I received both of those test applications but NONE others have been succ

April 7 - unresolved ticket # 1956103619561036: Customer Service, Escalation Team, and Engineering have not been helpful in addressing and resolving this persistent issue, now a full week since first experienced. The interactions with Customer Service have been poor in understanding the problem and

Is there a way to get direct help from the company?

Every design template I click on brings up a lousy error message!!

Hi there, Our site went down over the weekend. We spoke with our web hosting company, and they said there was a change made at the domain registrar - Homestead. We gave our hosting company our Homestead login, and they were able to login and fix the issue. But, we didnt login and make any changes la

My homestead sites are listed in Sitebuilder as homesteadcloud and I can no longer edit them. What happened??? What can I do?

My domain is through Homestead. The domain goes to Wix right now, which I just canceled a few minutes ago. I created a website at Google Sites and would like to publish it to my domain. When asked to verify I own the domain, it tells me to log in to my provider (which is Homestead) and paste the cop

We setup a new website using the new Website Builder feature. We could publish the first time, but then we changed the name to our old website and got this error message. We viewed the solutions, but we do not understand why our IP address is resolving to a Cloudflare and causing a conflict. Thanks

I am a small business but have lots of incoming emails. My box is constantly full and I can't run a business like this. How do I increase the capacity of the inbox? With Gmail I personally have over 30,000 but with this, I have less than 100.

When trying to open my websites, this message pops up - The connection for this site is not secure ...com uses an unsupported protocol. I have no issue with two of my websites, but three are down, and open only if typed xxx.homesteadcloud.com. I need the webs to work normally, under my domain names.