Email Support

Email Support

Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.

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Why is my email always full?

My email keeps being 95% full even though I clear out my inbox.

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How to set up professional email using web domain name

Hello. We currently have a domain name for a website.  I do see our plan offers 5 emails and we are not using any.  Just curious how we go about setting up an email.  Also, do you offer different options for storage and what are the costs?  Thank you.

Question

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Internal Error

I can't save or publish anymore... I keep getting an internal error.  

Problem

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Website

If I want to cancel my website, will I lose the access to my email account?

Question

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Sent mail not being received

Emails sent from my Homestead webmail are showing up in my 'sent' folder but not showing up in the 'inbox' or 'junk' folder of the recipient. Any ideas? Brett

Problem

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Change or add ID

I wish to change 2bgreenprofitably.com to 2bgp.com How do I do that?

Question

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cant edit site at all

cant edit site at all, called in for help and was told someone would call me at 3pm on friday to advise on how the homestead software has changed, no one called and can do nothing this weekend when I log in.

Question

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EMAIL SPACE

I continue to purchase space in e-mail but keeps saying my mailbox is 100% full, how do I get either more space or what am I doing wrong.  

Question

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DNS Records for Homestead Email

Here are the DNS settings for Homestead email:                        A Records  Host Type Domain Name Points To mx yourdomain.com 66.96.142.50 mx yourdomain.com 66.9

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Spam email from roundcube?

Just received this: Your jim@ji******.com access assigned to you expires today Monday, September 30, 2024. Kindly use the below button to continue with this mail box! We apologize for any inconvenience caused. Is this just another phishing exercise or is it actually from roundcube

Question

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