Email Support

Email Support

Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.

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Security

How do I make my website secure?

Question

43

2

0

Unsecure

How do I remove the unsecure status now on my website? I have posted a questionnaire last night which seems to have flagged the website. I have deleted it. How to I reset my website back to secure?

Question

34

1

0

MAJOR PROBLEM: FORMS NOT BEING SENT

I have a site built in 2013 that apparently used an old format through Homestead. My forms are no longer sent to email; I get a 500 error. IT at Homestead haas informed me that they do not have a fix!!!!!! Anyone have an idea how to fix?

Question

40

1

0

my base url does not redirect to my stores. subdomain

I have a eCommerce site that runs on Bigcommerce and recently noticed my site is not redirecting lets say djstractorparts.com to the actual live site https://stores.djstractorparts.com . also http://www.djstractorparts.com https://www.djstractorparts.com I know homestead handles our domain and i kno

Problem

27

0

0

Where is homestead support?

Multiple problem posts, particularly in regards to email issues (which I also am having), but no responses. I've been with Homestead since it's founding and Homestead really needs to refocus its' efforts on progress, innovation and support.

Problem

338

6

Can someone check to make sure our email server is not blocking the below addresses?

I need to have the following addresses white-listed in our server OrderConfirmations@tjx.com & ShippingInstructions@tjx.com

Problem

16

0

0

drsallyduffy

I cannot access my email on roundcube. This just started. When I enter my password, it goes blank. Please advise. Sally M Duffy drduffy@drsallyduffy.com

Problem

16

0

0

E-mail - Cannot send message from iPhone

Beginning 2-3 days ago, I cannot send an e-mail from my iPhone. The e-mail remains in Outbox and I get a message: "Cannot verify server identity" with sub-caption of "The identity of 'smtp.homestead.com' cannot be verified." A "details" explanation points to a certificate authentication problem and

Problem

84

2

0

Can't send email - this is regularly occurring problem See error msg below

Once or twice a year, I get the following error message saying that the Host Name doesn't match the certificate and won't let me send a message from this mailbox. This is not a one time thing but has happened multiple times over the years and causes a great deal of inconvenience since my "Sent" box

Problem

41

1

0

domain not working

I published website but nothing showing up. also not able to send or receive emails.

Question

22

0

0

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