Email Support

Email Support

Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.

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E-mail not working properly

Email is receiving messages but not sending. Appearing as sent as they leave the outbox but they aren't received on other end. Help! Business E-mail and it's causing issues.

Problem

65

2

0

Roundcube webmail

I haven't logged into Roundcube for awhile and don't remember my user name nor password. Can anybody help me by telling me how to take care of this situation.

Question

54

1

0

attachment

I can not get my attachment (PDF) to save and/or publish

Problem

15

0

0

Homestead email won't open in Outlook; won't recognize password

This afternoon, Outlook stopped recognizing my Homestead password and keeps asking me to enter it. Is anyone else having this issue, or has had it and knows how to fix it. I can log into my email fine through Roundcube. Update: Today we started being able to receive emails again but still cannot sen

Question

114

7

Email no longer working on Outlook or IPhone after years of reliable service!

I'm running a business and need reliable email. What is going on!

Problem

103

4

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All of a Sudden, Email is not Sending through 3rd Part Email Client - Thunderbird

Sometimes, they end up in spam and sometimes, they do not send at all Anyone know the current SMTP server settings? I have tried lots of different combinations but nothing seem to work. This is only affecting Homestead/Roundcube email. I have a few other email accounts through Gmail and Zoho that wo

Problem

77

3

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Setting up email in Outlook (new) app

I have been receiving notifications from Outlook that my emails are undeliverable. I removed the account to try and re-add the account and now it keeps telling me there is a problem. I have verified the password is correct, but it keeps telling me it is incorrect and an app password needs to be crea

Problem

178

2

DKIM-Signature Header Missing with Gmail "Send mail as"

My DKIM is setup through Cloudflare. The DKIM-Signature header is present when I send emails from roundcube but the DKIM-Signature header is missing when I send emails from Gmail using "Send mail as". Emails sent by roundcube to Gmail report: DKIM: 'PASS' with domain [my_domain] DMARC: 'PASS' Emails

Problem

24

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SMTP Can Be Fixed By Changing the SPF Record in DNS

I do not know enough about to say what your SPF record would be. It might be different from mine. Homestead should be able to provide you with the exact SPF record.

Problem

61

1

Emails not sending

Having an issue with 2 of our email addresses not sending email. We are mostly having this issue when using Outlook, but also now having a problem sending a forward email using Roundcube. I am receiving the following error messages. A message that you sent could not be delivered to one or more of it

Problem

119

2

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