Email Support
Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.
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Transfer Domain
Hello! How do I transfer my domain name from Homestead to a new website host? Please provide specific instructions OR a customer service number I can call to get a human being to assist me. Thanks in advance!!!
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Unsecure
How do I remove the unsecure status now on my website? I have posted a questionnaire last night which seems to have flagged the website. I have deleted it. How to I reset my website back to secure?
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34
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MAJOR PROBLEM: FORMS NOT BEING SENT
I have a site built in 2013 that apparently used an old format through Homestead. My forms are no longer sent to email; I get a 500 error. IT at Homestead haas informed me that they do not have a fix!!!!!! Anyone have an idea how to fix?
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42
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my base url does not redirect to my stores. subdomain
I have a eCommerce site that runs on Bigcommerce and recently noticed my site is not redirecting lets say djstractorparts.com to the actual live site https://stores.djstractorparts.com . also http://www.djstractorparts.com https://www.djstractorparts.com I know homestead handles our domain and i kno
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Where is homestead support?
Multiple problem posts, particularly in regards to email issues (which I also am having), but no responses. I've been with Homestead since it's founding and Homestead really needs to refocus its' efforts on progress, innovation and support.
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354
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Can someone check to make sure our email server is not blocking the below addresses?
I need to have the following addresses white-listed in our server OrderConfirmations@tjx.com & ShippingInstructions@tjx.com
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18
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drsallyduffy
I cannot access my email on roundcube. This just started. When I enter my password, it goes blank. Please advise. Sally M Duffy drduffy@drsallyduffy.com
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20
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E-mail - Cannot send message from iPhone
Beginning 2-3 days ago, I cannot send an e-mail from my iPhone. The e-mail remains in Outbox and I get a message: "Cannot verify server identity" with sub-caption of "The identity of 'smtp.homestead.com' cannot be verified." A "details" explanation points to a certificate authentication problem and
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87
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Can't send email - this is regularly occurring problem See error msg below
Once or twice a year, I get the following error message saying that the Host Name doesn't match the certificate and won't let me send a message from this mailbox. This is not a one time thing but has happened multiple times over the years and causes a great deal of inconvenience since my "Sent" box
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