Email Support

Email Support

Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.

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Image material used without permission

I have received an email from COPYTRACK.COM. It says that I might be using an image without permission. The image they are referring to is the one that was created using one of the templates offered by Homestead. I'm not sure if this is spam or a real problem. Who can I forward this email to at Home

Question

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Emails to Gmail failing

I cannot send emails to any Gmail accounts successfully. Why is this happening? Is this a settings problem?

Problem

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What happened to email?

I had 2 email addresses I forwarded to other addresses. I noticed I quit getting forwards and now I don't see my addresses on the email tab. What's going on with email?

Question

27

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Outbound SMTP Block on My Email Account

My Homestead email accounts can send through Roundcube, but messages sent through SMTP (eM Client) are accepted and placed in the Sent folder but never delivered. There are no errors or bounce-backs. This indicates an outbound SMTP filter or block on my account or domain. Please clear the outbound S

Question

61

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Brand User
IMAP Email Setup: iPhone/iPad

If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here. Click on Settings, then click Passwords & Accounts, then click Add Account Click Other, then click Add Mail Account Enter your Name, Email Address, Email Password, and a Description f

Article

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I can't log into Homestead email server from Homestead web site

Is the Homestead email server down?

Problem

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Transfer Domain

Hello! How do I transfer my domain name from Homestead to a new website host? Please provide specific instructions OR a customer service number I can call to get a human being to assist me. Thanks in advance!!!

Question

78

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Security

How do I make my website secure?

Question

52

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Unsecure

How do I remove the unsecure status now on my website? I have posted a questionnaire last night which seems to have flagged the website. I have deleted it. How to I reset my website back to secure?

Question

36

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MAJOR PROBLEM: FORMS NOT BEING SENT

I have a site built in 2013 that apparently used an old format through Homestead. My forms are no longer sent to email; I get a 500 error. IT at Homestead haas informed me that they do not have a fix!!!!!! Anyone have an idea how to fix?

Question

43

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