Email Support

Email Support

Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.

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DKIM

I keep getting emails from my homestead email account rejected because of DKIM. What is it and how do I get it?

Question

58

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I can send emails but can't receive emails

I can send emails with both Roundcube and Apple (Mac) mail but I can't receive them on either the SMTP account setup or the POP account setup. My email is maeve@maevegreyson.com

Question

7

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thespywho.net

I have published this new site several times with no effect. Today I searched again for it online and this time got an error page indicating the site is the Cloudflare network and a DNS error was preventing its publication. Please advise.

Problem

3

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setting up SPF or DKIM authentication for email hosted on Homested

I am experiencing rejected emails when sent to gmail accounts. This is because they are requiring SPF or DKIM authentication. How can I get this authentication for my email account?

Question

34

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I am not receiving emails from specific company

I have stopped receiving any emails from jenny.chen@allurehome.com since last month.  They are getting an error that it is being returned from MX. I checked the spam on our side and couldnt see anything - maybe there is something you can look at

Problem

7

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Adding an email address to the New Outlook accounts

The New Outlook will not allow me to add my email address to the Outlook email accounts. It says I need an APP password. Where/how do I obtain an APP password?

Question

12

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E-Mail

I cannot access my Homestead e-mail and I do not see any instructions on re-setting my password.

Problem

17

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password

How do I change the password for access to my website?

Question

17

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500 Connection timed out (Winsock error #10060) error messages

500 Connection timed out (Winsock error #10060) error messages. This is the message pop up in screen while I am trying to send email through our internal system.

Question

6

1

0

No service today 3/1/2025?

Is your mail server not working today?   I cannot get into roundcube.  Please provide customer service, what phone number can I call that is working during the weekend 

Question

9

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