Email Support

Email Support

Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.

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Emails not being received by customers

I have had my homestead email a number of years and it constantly will not recognize random email addresses. Some of these email addresses are responses and some are new emails addressed to either someone not in my contacts but sometimes they will be in my contacts.  What do I do?  

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Cannot Send Emails from Site

I cannot send emails from the Cube website.

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I can Send Emails but I Can't Receve Them

Mu email address is chriskarr@delawareseasiderailroadclub.coy

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E-mail disappeared

Hello, I had previously e-mail included in the price, now it dissapeared! How can I get it back? I changed website name. I`m paying the same price but do not get all services! Can someone get back asap?? 

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Trying to send emails through a CRM System

Trying to send emails through a CRM System and am getting the below error. message:2025-03-29 18:18:17 1tyXwm-0000000DDER-3lUw plain authenticator failed H=smtp.homestead.com [66.96.135.96] 535 Incorrect authentication data exim_msg_id: - tags: @timestamp:Mar 29, 2025 @ 16:18:18.042 even

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Constant Issues with Email

We are constantly having issues with our emails. We miss emails, our emails don't go through, it's really upsetting to pay for a service that does not work even as good as a free email account.  Our latest issue is when sending/replying to an email to someone we frequently email, we are gettin

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Download to Backup Locally Entire Site

Hello! How do I download and backup my website in the event online data is not available?

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email Mailto link versus the "contact us" form page

I maintain an HOA website. I inherited this from a previous person. The site has a "Contact us" page on which the user can fill in their email and info. This page emails that info to me, the "webmaster". I would rather it sent this email to our current board of directors, which is a list of 7 indiv

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How to log into Round Cube?

How do I log into Round Cube? It does not recognize my Homestead credentials so I cannot check our emails. Should I be using the same log in credentials as for Homestead?

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Email hacked

Mail Delivery System <Mailer-Daemon@eigbox.net>getting hundreds of undeliverable emails that I never sent

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