Email Support

Email Support

Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.

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Website disabled

My website was disabled somehow. Can't see why.

Problem

10

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Roundcube is only 12% full and is not receiving emails

I've been having issues with Homestead email so long that I'm having customers use a gmail account I had to set up months ago, but it shouldn't have to be this way, I pay for email that is not working. Currently, my Roundcube is only 12% full and it will not receive emails. Any clue why? I need to g

Question

14

4

Website form not working with phone

Why does my contact form on my website not work on a iPhone? Works fine on a computer.

Question

4

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Email not working with Gmail

When replying to a received email in the roundcube inbox the reply is not accepted by Gmail

Question

23

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site contact forms

How do I go back to my site to get information on the contact forms that have been sent? It says on the emails: "Go to the editor to view your contact form submissions." How do I do that?

Question

10

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SPF record and greater issue

Does anyone know the SPF for the homestead hosted (non-Google Workspace) webmail? Our emails are not delivering to Gmail and it looks like that's the issue. I am also unable to add a DMARC, generated by MxToolbox

Problem

12

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Forgot Email Password

My email password is not working and their is not forgot password link. How do I get into my email?

Question

16

2

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Outlook App Password

how do i get an app password for outlook

Question

9

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DKIM

“I need a DKIM public key and selector for my domain johnstonleighinc.com so I can add it to my DNS for email authentication.”

Question

9

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Cloudmark CSI

My outgoing mail is being blocked by Cloudmark CSI due to your mail server IP 208.92.185.251 being listed. Can you request delisting or rotate my account to a clean outbound IP?

Problem

9

1

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