Our Business Emails Are Not Reaching Customers

Hello Homestead Support Team,

We  need some assistance with our business email.

Our email address is job@glamormodelsa.com.

We have noticed that some emails we send are not reaching their recipients, particularly people using Gmail.

For example:

• Emails from job@glamormodelsa.com to pa@glamormodelsa.com arrive successfully.

• Emails sent to external Gmail addresses are not arriving, even after several attempts.

• The emails appear in our Sent folder, making us think they have been delivered.

• On one occasion, a red error message briefly appeared when sending an email.

We have also noticed that some emails sent several weeks ago may not have reached their recipients.

Could someone from Homestead please check whether there is a problem with our outgoing email service?

We are not very technical, so we would appreciate simple instructions if anything needs to be changed.

This is important to us because we use our email to communicate with clients and models, and we are concerned that some of our business correspondence may not be reaching them.

Thank you for your assistance.