34 Messages

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474 Points

Thursday, February 19th, 2026

Website Builder won't allow editing still!

It's been almost two months now and I still can't get access to the website editor. My last edit was in December of 2025. Anyone else still having this issue?

Am I the only one? This is pathetic! Tech support is worthless, and upper-level tech support seems to be an illusion created by tech support to pass the blame.

No answers, no fix, just apologies. 

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2.6K Messages

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26.5K Points

8 hours ago

Have you called support for help?
Call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 800-986-0958
CALL Support: 800-710-1998
Close your account: 800-710-1998
Outside USA: 00-1-880-710-1998 or 1-800-710-1998
FREE SEO Consultation: 888-412-9962
Sat-Sun: Closed

572 Messages

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12.3K Points

7 hours ago

Agreed that phone support is VERY spotty.  There is like ONE GUY there that knows what he's doing. If you get anyone else....Lord help you...you get more luck with prayer.  I know it's frustrating, but keep calling and hopefully you get that fellow.  Whenever they can't figure it out, they SAY they are leveling it up, but I doubt that really happens.  One even told me they are not trained on the Website Builder editor...so why are they answering the phone??  Anyway, not being able to log in is definitely a "their side" problem.  If the account is up-to-date, you should be able to log in!