msl338's profile

44 Messages

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736 Points

Thursday, January 1st, 2026

Site Archiving Not Working

I have always downloaded a fresh archive of my websites on the first of every month. Today, JAN 1, 2026, my attempt to archive resulted in a continuously spinning "archiving" status for each of my two websites. In the past, the process would take a couple of moments at most. A quick search reveals that others have suffered this glitch before, but this is a first for me. Solution? Workaround? Help! JPZ

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20 hours ago

What website. Did you build it on Sitebuilder Desktop?

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736 Points

The sites are maintained on Sitebuilder Plus. I used the Sitebuilder Desktop to build and maintain them years ago, but I've been smoothly and uneventfully using Plus for the past ten years or so. Any clues? Thanks. JPZ

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@msl338

To archive your Homestead Sitebuilder Plus website, log in to your account, go to your Websites Manager, click "More" under the edit button for your site, and select "Create new site archive file"; once it's done, you'll get a link to download a compressed (.zip or similar) archive of your site's files for backup. For individual pages, you can also use your browser's "Save Page As" feature or use the Internet Archive's Wayback Machine for a web-based snapshot, notes a YouTube video and another YouTube video
Using Homestead's Built-in Archiving (Recommended for Full Backup)
  1. Log in: Go to homestead.com and log into your account.
  2. Access Manager: Click on "Websites Manager".
  3. Select Site: If you have multiple sites, choose the correct one from the dropdown.
  4. Create Archive: Under the "Edit site" button, click "More", then select "Create new site archive file".
  5. Download: After processing, a download link will appear under "More"; click it to get a compressed file (like .zip) of your site.
  6. Extract: Use programs like 7zip or WinRAR to open and view the files. 
Archiving Individual Pages (Browser-Based) 
  1. Open Page: Navigate to the page you want in your web browser (Chrome, Firefox, etc.).
  2. Save: Go to your browser's File menu and select "Save Page As...".
  3. Save Details: Choose a location and ensure you're saving the entire page (HTML and associated files) to preserve functionality, as suggested by this YouTube video. 

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736 Points

russell5607 - Thanks for the reply. Yes, the above procedure is what I've been doing without a hitch for years and years. Suddenly, this morning, the "archiving" stage never completes. I get no new compressed zip file to save. It just keeps "thinking," and spinning. I've read that others have reported a similar status over the past months, but it has never happened to me...until now. I know what's supposed to happen, but it's not happening. 

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25.6K Points

@msl338

Perhaps it will work tomorrow.

This is the latest:​

Homestead (now part of Network Solutions) is sunsetting the "Web Listings" add-on service on January 15, 2026. A banner notification in the user portal has caused confusion and concern among long-time users that their entire websites are shutting down, but Homestead support confirms this is not the case. 
Key Points
  • Websites are not shutting down: The notification only affects the "Web Listings" add-on feature, which many customers do not actively use or are aware they have. Existing customer websites and other services will continue to function without disruption.
  • Company transition: The service removal coincides with Homestead being integrated more fully into the Network Solutions brand and suite of services.
  • Ongoing issues: Separately from the "Web Listings" notification, some users have reported persistent issues with website editing tools and customer support, leading some to seek alternative platforms. 
What to do if you are a Homestead customer
  • No action required: If you do not use the specific "Web Listings" add-on, no action is required.
  • Contact support for clarification: If you are concerned about your specific services, or want to explore new products, you should contact Homestead/Network Solutions customer support directly.
    • Phone support: Call 1-800-710-1998 from the U.S. or Canada to speak with a representative.
  • Access your account: You can continue to log in to your account via the Homestead login page to manage your existing services.