1 Message

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70 Points

Tuesday, July 14th, 2026

Pictures on website

Whenever I upload pictures to my website they post all distorted, Why? And when I Save & Publish I get the same warning. it says Disable Popup Blocker to save & publish. how do I disable my PO

popup blocker?

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80 Messages

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880 Points

4 hours ago

Hi,

 

To answer your first question regarding the images appearing distorted after upload:

 

The images may appear distorted because SiteBuilder Plus automatically resizes them to fit the image area on the page. If the image's original proportions (aspect ratio) do not match the size of the space where it is being displayed, the image can appear stretched or compressed.

 

To help prevent this issue, please try the following:

 

Upload images with dimensions that closely match the area where they will be displayed.
Check whether the image is being added to a gallery, slideshow, or image block, as these elements may automatically resize or crop images.
Try uploading the image to a different image block or section to see if the issue persists.

 

Regarding the pop-up blocker message when publishing from SiteBuilder Plus:

 

The Publish window may be blocked by your browser's pop-up blocker. To allow pop-ups in Google Chrome:

Open Google Chrome.
Click the Pop-up blocked icon in the address bar (if it appears).
Select Always allow pop-ups and redirects from this site.
Click Done.
Refresh the SiteBuilder Plus editor and try publishing again.

 

If you do not see the pop-up blocked icon:

 

Open Chrome Settings.
Go to Privacy and Security > Site Settings > Pop-ups and redirects.
Under Allowed to send pop-ups and use redirects, add the SiteBuilder Plus URL.
Return to the editor and try publishing again.

 

Note: The pop-up blocker is controlled by your browser and not by SiteBuilder Plus. Allowing pop-ups for the SiteBuilder Plus website should resolve the publishing issue.

 

If the issue persists, please don't hesitate to let us know. We'd be glad to investigate further and help troubleshoot the problem. You may also contact our Support Team at 1-800-710-1998 for real-time assistance.

2.9K Messages

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29.1K Points

2 hours ago

What's the website address?

Are you using SB+ or Websitebuilder?