1 Message
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120 Points
Old Site - Unable to Update
I have an old site built in the 90s and it appears to update BUT it doesn't. How can I TALK to someone for help? Thanks!
1 Message
•
120 Points
I have an old site built in the 90s and it appears to update BUT it doesn't. How can I TALK to someone for help? Thanks!
russell5607
2.9K Messages
•
29.6K Points
4 hours ago
What's the website address?
Perhaps these instructions will help?
WEBSITE PAGE NOT PUBLISHING: Use Google Chrome or Firefox browser.
One factor that may affect publishing is remaining on the editor page for an extended period, which can sometimes cause the session to become unstable. To help prevent this, I recommend logging out and signing back in periodically while working on your site.
1. Try an F5 to Refresh your browser.
2. Publishing will be prohibited if you exceed your page limit or your storage limit. Does your account allow for 25 MB of disk space? If you are attempting to exceed that amount, so it will not publish.
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
7. Have you tried publishing from the file manager? https://community.homestead.com/homestead/topics/why-are-my-changes-not-publishing.
Have you reviewed your website publishing limitations?
Publishing will be prohibited if you've exceeded your page limit or your storage limit. Does your account allow for 25mb of disk space? If you are attempting to exceed that amount, it will not publish.
You can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
Review your used and remaining storage space, go to homestead.com, and log into your account. Select My Account > Account Summary > On the page, you'll see your site stats, including the amount of MB used and remaining.
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