9 Messages
•
180 Points
I cant publish my changes on my web site
Hello,
I have made some changes in Sitebuilder to my Web site and I pushed the button publish as usual, but when I go to the website on internet the changes are not published.
When I push the buton "Publish" you see on the screen 100% but it doesn't open the published page as usual.
Could you please check why I can't publish the changes on my web site?
It is urgent.
Thanks in advance
russell5607
2.4K Messages
•
24.5K Points
6 days ago
What builder are you using. SB Desktop? SB Plus? Websitebuilder?
It may take some dwell time to publish.
You may want to call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 800-986-0958
CALL Support: 800-710-1998
Close your account: 800-710-1998
Outside USA: 00-1-880-710-1998 or 1-800-710-1998
FREE SEO Consultation: 888-412-9962
Sat-Sun: Closed
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russell5607
2.4K Messages
•
24.5K Points
6 days ago
FYI -
WEBSITE PAGE NOT PUBLISHING: Use Google Chrome or Firefox browser.
1. Try an F5 to Refresh your browser.
2. Publishing will be prohibited if you exceed your page limit or your storage limit. Does your account allow for 25 MB of disk space? If you are attempting to exceed that amount, so it will not publish.
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
7. Have you tried publishing from the file manager? https://community.homestead.com/homestead/topics/why-are-my-changes-not-publishing.
Have you reviewed your website publishing limitations?
Publishing will be prohibited if you've exceeded your page limit or your storage limit. Does your account allow for 25mb of disk space? If you are attempting to exceed that amount, it will not publish.
You can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
Review your used and remaining storage space, go to homestead.com, and log into your account. Select My Account > Account Summary > On the page, you'll see your site stats, including the amount of MB used and remaining.
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