cesar7092's profile

34 Messages

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630 Points

Monday, April 6th, 2026

Homestead Internal server error.

There's an internal server error affecting three of my pages, all of which contain large forms.

Whenever someone tries to submit a form on any of these pages, a "500 Internal Server Error" message appears, and the form data is lost. The message shown is: "There is a problem with the resource you are looking for, and it cannot be displayed."

This issue started in September 2025.

I have tried changing the output settings (email, form, or both), but the error persists.

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2.9K Messages

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29.3K Points

4 months ago

Internal server errors are usually the server's problem, but clearing your browser cache, cookies, or trying a different browser might help.

445 Messages

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4.5K Points

4 months ago

Please provide the domain name in question and specify which page displayed the internal server error. Otherwise, you may call us for assistance through Phone Support at 1-800-710-1998.

445 Messages

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4.5K Points

@cesar7092​ Thank you for providing the details. We will get back to you.

34 Messages

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630 Points

Hello again! Any news regarding the solution to the issue I reported last week?

445 Messages

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4.5K Points

@cesar7092​ Apologies for the delayed response. We have already escalated this concern to our engineering team, as larger custom forms with many fields are currently breaking. Unfortunately, there is no set time frame for a fix. In the meantime, we recommend using a secure third‑party form solution, especially if your form is requesting sensitive information. There are several free applications available that can help you create and embed secure forms without additional cost.

34 Messages

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630 Points

@judelyn9690

Thank you for your message and for escalating the issue to your engineering team.

However, I would like to point out that this problem falls under Homestead’s responsibility to resolve, as the forms were functioning correctly before and this issue has only arisen recently. It is not reasonable for me to rely on third-party solutions for something that should work properly within your platform, as it did previously.

I appreciate your attention to this matter and look forward to a timely resolution.

34 Messages

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630 Points

17 days ago

@judelyn9690​ Hello. It has now been almost four months since this issue was reported, and nine months since it first began. It has supposedly been under review during this time. Is there any update on a permanent solution?

If not, please let me know whether I should consider escalating this matter through legal channels, as I am paying for a service that is no longer functioning as intended.