1 Message
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70 Points
DNS 1001 Error
I recently purchased a new domain name & published a preliminary website yesterday but when I try to view the site I get:
Error 1001
DNS resolution error
How do I resolve this?
1 Message
•
70 Points
I recently purchased a new domain name & published a preliminary website yesterday but when I try to view the site I get:
Error 1001
How do I resolve this?
russell5607
1.8K Messages
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17.9K Points
9 days ago
MAKE YOUR WEBSITE SECURE:
When attempting to logon, did you get a message that your site is not secure or 1001 error code. Did you recently add Cloudflare? Most likely, you tried to add Cloudflare to secure your website and you failed to set up the DNS record as directed. Review the platform options below and review your installation to ensure it's correct.
Select the instructions for the platform you're using. Follow the instructions carefully. If you're having trouble with the Cloudflare setup, you can always call for assistance at 1-800-710-1998.
Could you make your SITEBUILDER PLUS WEBSITE SECURE: Cloudflare can be used to add a free SSL? Please refer to these instructions.
You can SSL your Sitebuilder Plus website by following this article:
Can I Secure My Homestead Website With HTTPS?
https://community.homestead.com/conversations/sitebuilder-plus/can-i-secure-my-homestead-website-with-https/5f2a9b1658180958845a60de
Change the site association:
Account: Change Site Association | Homestead Community
https://community.homestead.com/conversations/account-billing/account-change-site-association/5f2a9a84581809588449007a.
MAKE YOUR Websitebuilder WEBSITE SECURE?
Follow the steps: https://homesteadssl.com/. If you're having trouble with the Cloudflare setup, you can always call for assistance at 1-800-710-1998.
HOW TO REVIEW YOUR WEBSITEBUILDER WEBSITE ASSOCIATION:
https://community.homestead.com/conversations/domain-support/important-domain-information/5f2a9b2a58180958845cc55f
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lynn1286
444 Messages
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11K Points
9 days ago
Russell's instructions are very thorough, but if you get stuck, call Homestead at 800-710-1998 as that DNS 1001 error has been persistent with brand new domains & websites and does not easily resolve. Make sure to INSIST that they get someone to help you as their "go to" response is wait 24-48 hours. For brand new published sites it can take a little time for it to worm its way through the internet, but based on my recent experiences with this error on new sites, something is broken and they SHOULD help you fix it. Hope that helps.
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