Add CNAME records for Field Management Software

I'm trying to add three CNAME records for ServiceTitan email authentication on jakesindustrial.com. Your Advanced DNS editor rejects the hostnames when I click Submit. Two of the records contain underscores: s1._domainkey and s2._domainkey. Can you add these records for me or tell me how to enter them correctly? Please leave all existing Google Workspace and website records unchanged.

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reyven4754

303 Messages

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3.2K Points

16 hours ago

Hello,

That Cname is not supported by homestead

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stacy8680

4 Messages

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100 Points

Thank you. Just to clarify, does Homestead's DNS system completely prohibit CNAME records containing underscores, such as s1._domainkey and s2._domainkey, or is this only a limitation of the online DNS editor?

Can your technical support team manually add these records? We need them to authenticate outgoing emails through ServiceTitan.

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16 hours ago

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reyven4754

303 Messages

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3.2K Points

We actually have a work around for this where in we can use cloudflare to add those records that are not supported by homestead.

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16 hours ago

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stacy8680

4 Messages

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100 Points

What do you need from me to complete the workaround using cloudflare?

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16 hours ago

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reyven4754

303 Messages

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3.2K Points

Ms.Stacey do you have time to call us right now so that we can explain it to you further?

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15 hours ago

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stacy8680

4 Messages

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100 Points

yes, what number should I call?

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15 hours ago

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stacy8680

Add CNAME records for Field Management Software

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