9 Messages
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310 Points
Submit form message
Recently when someone submits form on my website they don't get a the submit message and it just clears the page so they don't think it went through but it does. What is happening.
9 Messages
•
310 Points
Recently when someone submits form on my website they don't get a the submit message and it just clears the page so they don't think it went through but it does. What is happening.
Accepted Solution
greg1410
236 Messages
•
2.1K Points
1 month ago
I did learn something that might help. I remembered, after a person sent my form submission, it would take them to a page that thanked them.
So I used my site template, saved it as Thank You and published it. I then copied the web address, went to my form page, and clicked on the Submit button that contains html text (I think I remember HS had a page/button to use for that.
Clicking on the button opened up a dialog Box called Submit Button Settings. Scrolling shows a label, and image choices could be used (I did not) under those is a thank you page with a box to select a webpage, An arrow will let you put in any page that is on your site.
I wanted a real Thank You page, so as I said above, I had created one, I put in the web address for that page. (there is an option to check text - I did not) The rest of the block is self explanatory. Close and save then publish.
Anyone who fills out my form page ( shown here https://cngw.biz/signin.html#Sign-In ) and hits the submit button will land on this page now https://cngw.biz/thankyou.html
Back to working like I wanted it to. No idea how long it had been acting up. Since the forms did come to my email, I would not have known about this unless Christine had written about her problem.
I guess this forum is worthwhile after all. I hope this helps someone else. Greg
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heike8138
11 Messages
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494 Points
1 month ago
My form submission has not worked since mid June. I don’t get notified anymore when someone submits a form. I now have to check the builder twice a day to see if someone submitted a form. I hope there will be a fix for this very soon.
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greg1410
236 Messages
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2.1K Points
1 month ago
I just went to my site, sent myself a form. After SEND, I landed on a page that said
"The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."
Checked mail, got a msg that said "You have made changes to the form located at: https://cngw.biz/signin.html Your old form submissions for this form have been saved in signin~09012024 151305.csv. New form submissions will be sent to signin.csv. Regards, The Homestead Team
ALSO got a 2nd mail to me with the form I filled out, MORE CRAZY HS CRAP!
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greg1410
236 Messages
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2.1K Points
1 month ago
SOLUTION FOUND!
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greg1410
236 Messages
•
2.1K Points
1 month ago
Russell, I posted a solution above. The form page needs a landing page. Could you or someone mark it with solution found so others can fix their site? Thank you, Greg
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