404 Error so I cannot edit my site

www.Benderdachs.com

@elizabeth3664​ https://www.benderdachs.com/ is online. If it doesn't appear in your website editor, call support.10.12.25: No, Web.com does not own Homestead; Homestead was acquired by Endurance International Group in 2012, while Web.com merged with Endurance in 2021 to form Newfold Digital. Therefore, while both companies are now under the same parent company, Web.com itself did not purchase Homestead.
2012: Intuit sold Homestead Technologies to Endurance International Group.
2021: Web.com merged with Endurance International Group to form Newfold Digital.

12.1.23: Transfer to BC: The auth-code for napasewandvac.com is: b2$0000000765072263
themieleman / Lefty1948$
12.8.23:
Homestead: themieleman/ LEFTY1948$
Bigcommerce: russelleugenemoore1948@gmail.com/ REMlefty1948$
LEFTY1948$
Your PIN Number is: 36823
AVATAR

Nameservers should be:
NS1.MDNSSERVICE.COM
NS2.MDNSSERVICE.COM
NS3.MDNSSERVICE.COM

Site location Link:
https://www.homestead.com/~site/Scripts_GenericForm/GenericForm.dll?CMD=CMDForm&V1=support_form_newmember_out
AVATAR
4.14.21: Transferred domain registration to homestead from register.com
5.4.19: themieleman/LEFTY1948$
5.20.18: themieleman/Lefty1948$
napasewandvac@gmail.com/lefty1948 or themieleman/lefty1948
Responsive design - Bigcommerce and Websitebuilder
Domain hosting only is $14.99/year.
Nameservers should be:
NS1.MDNSSERVICE.COM
NS2.MDNSSERVICE.COM
NS3.MDNSSERVICE.COM

3.9.23: ACCOUNT SUMMARY:
https://youtu.be/7_lTttPgD8c

Call support for HELP.
Hours of Operation for Live Support
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Support: 1-800-710-1998
Outside USA: 00-1-880-710-1998 or 1-800-710-1998
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Sat-Sun: Closed

How do I correct it?

I didn't change the url/address.

I got the message in the Homestead site, when I clicked EDIT SITE next to my website's icon.

I did not do anything to change my URL/address. My site IS still published. I just can't edit it.

You have to call customer service; it isn't anything that you have done, I am having the same issue with 4 sites.

@custom1265​ I have also been with Homestead "forever." (Since 2005.)

My editor has been down since 01/13/26. I have been calling every week for an update since 01/20. The customer service reps are wonderful and polite.

But apparently the programmers don't know what they're doing! I was told we are part of 81 accounts affected by this problem, (maybe it has to do with the age/longevity of our sites? Since we have both been with them over 20 years?)

I am about ready to dump them. But I really haven't had many problems until now. Uggh!

@elizabeth4815​ What's the website address?

Since Homestead was purchase by another company, they don't know their ass from elbow.

I don't believe it is because of the age of our websites; I've been here since 2001.

They gave guaranteed life pricing, for the original members as a "Thank You" gift for being loyal or something like that. I believe the new owners are trying to push the grandfathered pricing people out by frustrating us into leaving just as you are. I believe this because, they tried to bill me for an amount that was way over my plan price in January, they even suspended my access.

The thing is I have been billed in July for the past 24 years on auto pay and my year isn't even up, and they pulled this crap.  Then, after I get the billing issue all straightened out, this bs with the editor happened. I haven't been able to edit anything this year at all.

The new owners are at fault, they most likely own all the other platforms, so they don't care if we leave because they will earn more revenue without us here.

Just my theory, but it makes sense.

Anyone that doesn't have multiple sites on Homestead should leave while they can, I have too many sites and the grandfathered price is very good, I feel stuck here but considering my options. 

The AI generated sites are looking much better than the homestead sites also!

@custom1265​ What's your website address? What platform are you using. Have you called support for help?

it's been 3 weeks since I have been able to edit any of my websites. Homestead has definitely taken a dive on quality since being purchased. They claim that upper-level technical support is working on it, this is the longest time I have ever lost access to editing in 25 years with Homestead. How long does it take? Technical support upper level must still be on vacation...

It seems like those of us affected are all very LONG TIME customers of Homestead!

I wonder if there's a connection with that theory? 

@elizabeth4815​ You're using old aps. Microsoft doesn't support window 9 and 10 anymore. Why expect Homestead to support 20 year old Sitebuilder Desktop?

Not using site builder. using the newer one. Now what?

@custom1265​ What platform are you using?