76 Messages
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1.1K Points
Orders not sending to my email
My Simplestore stopped emailing me new orders. I went and checked the settings, email is correct. I published it again to see if that would help. This makes things difficult for me as I can only check the orders on Homestead through a PC, which I do not always have available. Can you please check into this?
joeana_velasco
37 Messages
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430 Points
3 hours ago
Hello @krista6162,
I completely understand how important it is for your store’s email function to work properly, and I’m here to help.
To better assist you and resolve this as quickly as possible, could you please give us a call at Phone Support: 1-800-710-1998? We’ll need you to be on the editor with us so we can replicate the issue together and find the best solution.
Thank you so much, and we look forward to helping you get this sorted out!
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