17 Messages
•
484 Points
Not Receiving Emails
There are several customers that are not receiving our emails. We can get theirs. Some have gmail and others do not. What can be happening? We were able to receive them in the past.
17 Messages
•
484 Points
There are several customers that are not receiving our emails. We can get theirs. Some have gmail and others do not. What can be happening? We were able to receive them in the past.
elyzabethv
11.2K Messages
•
147.3K Points
7 days ago
Hello,
I updated your SPF record, which may have been the cause of this issue.
If you still continue to experience this problem, are you using Roundcube directly or a 3rd party email client?
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