1 Message
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70 Points
Email does not make it to my recipient
I have always had problems with my clients not receiving my emails. Finally one of my clients sent me a report of why my email ended up in their quarantine folder.
The report showed IP address, Location, recipient, inbound, message ID, Etc.
But it also has stuff I don't understand:
DMARC: Pass
DKIM: Test
SPF: Fail
Composite authentication: Pass
I am assuming that the SPF failing is the reason. Can I get some help to get this fixed?
elyzabethv
11.1K Messages
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145.6K Points
4 months ago
Hello,
The first step in troubleshooting would be to check your DNS. Since your nameservers are pointing to Cloudflare, I cannot fix it for you. Please log into that account and make sure your email DNS matches what's in that article exactly:
DNS Records for Homestead Email | Homestead Community
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