christopher8647's profile

35 Messages

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750 Points

Sunday, May 25th, 2025 10:57 PM

E-mail bounce-back

For the past few days my e-mails from my webmail account have been bouncing back if they were addressed to a gmail user. Has something changed in Homestead webmail? Apparently I have to authenticate with SPF or DKIM (whatever that is...) Any ideas??

31 Messages

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510 Points

18 days ago

Call their tech support at 1-800-710-1998 - I called and got right through to a tech and they said they have just found the fix for the problem. I send them one of my rejected Gmail emails and they will be going in and updated my DNS/Domain/Email records and that should fix the problem. About 2 hrs after my phone call the tech emailed me back to say he had my domain info updated and it should work. Tested it and the Gmail email went through with no problem.

5 Messages

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204 Points

@jac47​ Thank you for this!  I was having the same issue.  Their customer support answered immediately and was already aware of the issue and fixed it for me.

35 Messages

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750 Points

17 days ago

Done!

Thankd for the help. I called Homestead tech support and the tech fixed it right away.