decottoc3093's profile

2 Messages

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140 Points

Saturday, April 4th, 2026

opening my emails

hi Community - very frustrated.  I can't open any of my own email.  When I try it open's my wife's email, not my own.  has anyone had this problem?

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55 Messages

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602 Points

12 hours ago

Hello Good Day! 

Please follow instruction below 

This method moves emails directly from your old server to Google. 
Migrating Roundcube (typically cPanel/IMAP) email to Google Workspace is best accomplished
using the Google Workspace Data Migration Service in the Admin Console for server-to-server transfer. Alternatively, use Mozilla Thunderbird to drag-and-drop folders, or configure IMAP "Check mail from other accounts" in Gmail settings.
  1. Prep: Gather your IMAP server address (e.g., ://yourdomain.com), username, and password.
  2. Access: Log in to the Google Workspace Admin Console.
  3. Navigate: Go to Data Migration > Set Data Migration Up.
  4. Source Setup: Choose Other IMAP for the migration source.
  5. Connection: Enter your IMAP server credentials and click Start. 

Please call us at for further assistance Phone Support: 1-800-710-1998 

55 Messages

 • 

602 Points

11 hours ago

Hello, good day!

Could you kindly give us a call so we can further assist you and better understand what happened with your wife’s email? We’ll need the specific information, such as the email address in question, to proceed.