It appears that the MX records were pointing to our mail servers instead of Google Workspace, which was preventing your email from routing correctly.
I've corrected the MX records and updated them to point to Google's mail servers. Please allow 24 to 48 hours for the DNS changes to fully propagate across the internet. During this time, you may experience intermittent email delivery issues while the updates take effect.
Once propagation is complete, your email service should function normally again.
Thank you for your patience, and please let us know if you continue to experience any email issues after the propagation period. We'll be happy to assist further. 😊
joeana_velasco
134 Messages
•
1.5K Points
3 hours ago
Hi @david7983,
It appears that the MX records were pointing to our mail servers instead of Google Workspace, which was preventing your email from routing correctly.
I've corrected the MX records and updated them to point to Google's mail servers. Please allow 24 to 48 hours for the DNS changes to fully propagate across the internet. During this time, you may experience intermittent email delivery issues while the updates take effect.
Once propagation is complete, your email service should function normally again.
Thank you for your patience, and please let us know if you continue to experience any email issues after the propagation period. We'll be happy to assist further. 😊
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