6 Messages

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130 Points

Thursday, June 4th, 2026

how do i update my forwarding email

I created new email accounts but they cannot receive any emails.  Sender receiving the below response. What needs to be updated so they receive emails?

Mail Delivery System <Mailer-Daemon@eigbox.net>

Attachments3:39 PM (29 minutes ago)
to me
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  bounce@homestead.com
    (generated from ang...@.....com)
    There is no one at this address
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Brand User

682 Messages

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44.6K Points

28 days ago

Hi Good Day!

 

Can you please provide the email address in question? We see that you have two domains on file, so confirming the correct email will help us proceed accurately. Thank you. 

6 Messages

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130 Points

27 days ago

The domain is nriclinic4health.com

Brand User

49 Messages

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570 Points

@nichole702

Hi, good day! 😊 May I confirm if the Angie email address is under Google Workspace? We tried sending a test email, and it went through successfully without any bounce-back message. Could you please check on your end and confirm if the issue is still occurring? Thank you so much!

6 Messages

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130 Points

It is under Google Workspace and the email was not received.

Brand User

49 Messages

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570 Points

@nichole7025 Hi, I’m sorry to hear that the issue is still persisting. Please rest assured that this has already been reported to our back-end team for further investigation. I’ll make sure to keep you updated as soon as the issue is resolved. We sincerely apologize for the inconvenience, and thank you very much for your understanding and patience.

6 Messages

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130 Points

Thank you.  There are a few employee's emails that need this fixed.  

Brand User

49 Messages

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570 Points

Could you please share the other affected email addresses here so I can include them in the ticket?

Thank you so much!