Emails not forwarding to Gmail account

I tried sendning several emails but none of them was forwarded. 
I even adjusted the filder to send the email to trash after forwarding, just so I could check the filter was working, and it was, the email went to trash but it wasn't forwarded to mey Gmail.

@bernard8088​ Hello! If you’re pertaining to one of your emails under the domain richbliar.com and the forwarding feature isn’t working, kindly contact Outlook support. The email server for that domain is managed by Microsoft. Thank you

This is not richblair.com but a new domain we just aquired bcsfiber.com

The email I'm trying to forward is fabio@bcsfiber.com

@bernard8088​ Hello! I tested the email forwarding for fabio@bcsfiber.com and it worked perfectly. Could you please check your spam folder?

Hello,

Thanks for the advice, and it matches exactly how I have it set up. I created the forwarding rule in Roundcuve Webmail, but it is not forwarding to the email address I entered in the "Forward" box.  Any other suggestion? Is there a Homestead support phone # or live chat?

I appreciate the advice. This is exactly how I have it set up within Roundcube Webmail, but it still does not forward to the email address I have saved in the "Forward" box under "Advanced Options". Is there a help support phone # or live chat option?