11 Messages
•
200 Points
DNS zone stuck/locked
Hello,
I am trying to update the DNS records for my domain johnstonleighinc.com, but none of the changes will save. Every attempt returns the error:
“It appears that our partners are experiencing some technical difficulties, so we were unable to submit your A Record, CNAME, MX and TXT Record changes at this time.”
I have tested:
Multiple browsers
Incognito/private windows
Clearing cache
Different networks and devices
Adding single records (MX, TXT, and CNAME one at a time)
Editing existing records
Deleting existing records
The error occurs every time, even for a simple change.
This indicates that my DNS zone is stuck/locked on the OpenSRS backend.
This happens with older Homestead domains and requires a technician to refresh, unlock, or resync the DNS zone so updates can be accepted again.
Please clear/unlock the DNS zone for johnstonleighinc.com on the OpenSRS backend so I can update my MX, TXT, and CNAME records.
Once the zone is reset, I will reapply the DNS updates normally.
Thank you!




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