J

3 Messages

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104 Points

Wednesday, July 3rd, 2024 5:54 PM

DKIM

I keep getting emails from my homestead email account rejected because of DKIM. What is it and how do I get it?

Brand User

11.2K Messages

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147K Points

9 months ago

Hello, 

The first step in troubleshooting would be to check your DNS. Since your nameservers are pointing to Cloudflare, I cannot fix it for you. Please log into that account and make sure your email DNS matches what's in that article exactly:

‎DNS Records for Homestead Email | Homestead Community

26 Messages

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660 Points

I am not receiving emails from one of my customers.  I just checked our settings and I see the mxrecord has a priority of 30.  can I change it to 10 without causing any issues?  any other ideas why I cant receive emails from jenny.chen@allurehome.com.   our website is wtidi.com