15 Messages
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330 Points
can not change DNS records
I am transitioning to a cloudbase system for our business and have to add DNS recrods. Looked up how to do but when I went into my advanced DNS settings, i got this--
Sorry, you cannot edit your advanced DNS settings for this domain because you have altered your default nameservers. If you wish to edit your advanced DNS settings, please reset your nameservers to the default Homestead nameservers first.
No idea what this is about because I never dealt with this before.
reyven4754
173 Messages
•
1.9K Points
31 seconds ago
Hello,
I understand that you are transitioning to a cloud-based system and are currently unable to edit the advanced DNS settings for your domain.
Based on my review, the domain's nameservers are connected to Cloudflare.
Since the DNS is being managed through Cloudflare, any advanced DNS changes will need to be made from the associated Cloudflare account.
What I can do is send you the credentials for the Cloudflare account via email. Once you receive them, you'll be able to log in and manage the advanced DNS settings for your domain as needed.
Please check your email for the account details. If you need any assistance accessing the account or making the DNS changes, feel free to let me know, and I'll be happy to help.
Kind regards,
Technical Support
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