3 Messages
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160 Points
Two websites, one account, need to delete one
i have one account and i have two websites on that one account, can i delete one of the websites off of the account and still keep my account active with just one website? Also will you pro rate the charges on my fees?
joeana_velasco
151 Messages
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1.6K Points
4 hours ago
Hi @regina5802,
You are welcome to delete one of the websites on your account. However, please note that doing so will not reduce your annual bill or generate a prorated credit, as the additional website feature on your account is currently provided at no extra charge.
If you no longer need the additional storage associated with the deleted website, you may request to have that storage removed from your account.
To ensure we review your account and provide the best assistance based on your specific setup, please contact our Phone Support team at 1-800-710-1998. Our representatives will be happy to help you with the website deletion and any account adjustments that may be available.
Thank you, and please let us know if you have any other questions! 😊
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