1 Message

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70 Points

Thursday, July 2nd, 2026

Transferring domain name

How do I put a hold on my domain name if I cancel account? I am retiring from the club. And they want to retain the name until they decide what they want to do

Oldest First
Selected Oldest First

2.9K Messages

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29.4K Points

29 days ago

If the domain name is registered with homestead, continue with the domain registration service and cancel the website hosting.

You may want to call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 800-986-0958
CALL Support: 800-710-1998
Close your account: 800-710-1998
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Sat-Sun: Closed

Brand User

151 Messages

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1.6K Points

28 days ago

Hi @cheryl3973,


Thank you for reaching out.
Unfortunately, we're unable to place the domain on hold. If you cancel your Homestead account, the domain may eventually expire if it is not renewed, which could result in losing ownership of the domain name.


If the new owner would like to continue using the domain, here are the available options:


Option 1: Transfer Ownership of the Homestead Account

The new owner can take over your existing Homestead account.
This allows the domain name and website to remain active with minimal disruption.
Future renewals and account management can then be handled directly by the new owner.

 

Option 2: Transfer the Domain to Another Provider

You can request a domain transfer out and then close your Homestead account.
The new owner can transfer the domain to the registrar or hosting provider of their choice.
Once the transfer is complete, they can host the domain and build or migrate the website with their new provider.

 

If you're not sure which option would work best, we'd be happy to discuss the pros and cons of each and help guide you through the process.
For immediate assistance, please feel free to contact our Phone Support team at 1-800-710-1998. We'll be glad to answer any questions and help ensure a smooth transition.


Please let us know how you'd like to proceed, and we'll be happy to assist. 😊