18 Messages

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320 Points

Saturday, July 19th, 2025

SSL

Hello,

I am re-hosting my website with Homestead, and my domain is:
www.pointlomaclinic.com

I’ve updated my DNS to point to Homestead’s name servers, and DNS propagation is complete. However, the site is not loading due to a secure connection error (HTTPS/SSL).

Could you please enable SSL for my domain so it can load securely using HTTPS?

Thank you very much for your help.

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2.1K Messages

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21.6K Points

2 days ago

MAKE YOUR WEBSITE SECURE:

Did you recently add Cloudflare? Most likely, you tried to add Cloudflare to secure your website and you've failed to set up the DNS record as directed. Review the platform options below and review your installation to ensure it's correct.

You can SSL your Sitebuilder Plus website by following this article:
Can I Secure My Homestead Website With HTTPS?
https://community.homestead.com/conversations/sitebuilder-plus/can-i-secure-my-homestead-website-with-https/5f2a9b1658180958845a60de
If you're having trouble with the Cloudflare setup, you can always call for assistance at 1-800-710-1998.

Make your Websitebuilder website secure?
Follow the steps: https://homesteadssl.com/. If you're having trouble with the Cloudflare setup, you can always call for assistance at 1-800-710-1998.

18 Messages

 • 

320 Points

1 day ago

Thank you. The "www" and "@" + [domain] are set to 66.235.200.22, the others ("mx", "pop" etc) are different. I guess that is how it should be, correct?  The site is published. We haven't used Cloudfare. Should we? On Cloudfare dashboard the www.domain.com is shown as correct but there is a warning saying that it is "not covered by a certificate". Proxy status is "proxied". is it a good thing or a bad thing?

2.1K Messages

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21.6K Points

You should be using Cloudfare for your SSL.

According to Google:

The error message "This site can't provide a secure connection" when trying to access www.pointlomaclinic.com indicates a problem with the website's security certificate or your browser's ability to establish a secure connection with it. This commonly happens when a website doesn't have a valid SSL certificate installed or uses an outdated or unsupported security protocol like TLS 1.0/1.1 instead of TLS 1.2 or higher. 
If you are a visitor trying to access the site, there are several steps you can take to troubleshoot the issue:
  1. Clear your browser's cache and cookies: Outdated cached data can sometimes interfere with secure connections.
  2. Check your computer's date and time settings: Incorrect date and time can cause SSL certificate validation errors.
  3. Update your web browser: Older browsers may not support the latest security protocols.
  4. Temporarily disable your antivirus or firewall: In some cases, security software can block secure connections.
  5. Try a different browser: This can help determine if the issue is specific to your current browser.
  6. Disable the QUIC protocol: This experimental protocol in Chrome can sometimes interfere with SSL connections. 
If none of these solutions work, the issue likely lies with the website itself, possibly related to an expired or improperly configured SSL certificate, or the use of outdated security protocols on the server side. 
Important: It is crucial for websites to use HTTPS and strong security protocols like TLS 1.2 or 1.3 to protect user data and ensure privacy. If you are the website owner, you should ensure a valid SSL certificate is installed and properly configured, and that your server is set to use the latest TLS protocols. You can utilize tools like SSL Labs to test your website's SSL configuration.

(edited)

2.1K Messages

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21.6K Points

Search Labs | AI Overview
"Proxied by" in the context of DNS records, particularly on platforms like Cloudflare, indicates that incoming traffic for that record is routed through the platform's network before reaching the origin server. This means the platform acts as an intermediary, handling the traffic and potentially offering benefits like DDoS protection and caching. 
Here's a more detailed explanation:
What does "proxied" mean?
  • Intermediary:
    When a DNS record is "proxied," it means that any requests to that record (e.g., a website address) are first directed to the platform's servers.
  • Benefits:
    This proxying offers several advantages:
    • DDoS protection: The platform can filter out malicious traffic before it reaches the origin server, protecting it from attacks. 
    • Caching: The platform can cache frequently accessed content, reducing load on the origin server and speeding up website loading times. 
    • Origin IP hiding: The platform's IP address is visible to the public, hiding the actual IP address of the origin server, which can enhance security. 
  • Non-proxied (DNS Only):
    If a record is set to "DNS Only," traffic goes directly to the origin server without being routed through the platform's network. This is useful when the platform's services aren't needed for a particular record or when custom ports are required that aren't compatible with the proxy. 
How it works with Cloudflare:
  • Orange cloud:
    In Cloudflare's dashboard, a proxied DNS record is indicated by an orange cloud icon. 
  • A, AAAA, and CNAME records:
    Cloudflare recommends proxying A, AAAA, and CNAME records that are used for serving web traffic. 
  • Not for all records:
    Some records, like those used for third-party service verification, should not be proxied. 
  • Adjusting server configuration:
    If you use proxied records, you may need to adjust your server configuration to allow Cloudflare's IP addresses, as all requests will appear to be coming from them. 
In summary: "Proxied by" means the platform (like Cloudflare) is acting as an intermediary for your DNS record's traffic, offering benefits like DDoS protection and caching. If you see "proxied by" it means the platform is actively involved in handling your traffic for that specific record. 

18 Messages

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320 Points

Did the Cloudflare thing, now everything works well.  Thanks for your help.