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4 Messages

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100 Points

Monday, November 18th, 2024 10:50 PM

Nameservers not updating, old site still showing.

Hi, I am trying to point a domain in your system to Siteground hosting. sundaylawupdate.com is the domain.

Their nameservers are:

ns1.siteground.net
ns2.siteground.net

This change was done 4 days ago and is still not effective.

Siteground said everything at their end is fine, they said Homestead will need to check their logs and to ask you if there was any delay in making the request?

I can see a NS lookup on the domain does show the siteground nameservers for most parts of the world, not all though. The A record though does still show the Homestead IP address for the old website 66.235.200.24, it should be 35.213.224.83 which is where the new website is. Siteground has the correct A records in their system of 35.213.224.83.

Old website uses your website creator, new site is Wordpress. Not sure what else I can offer to help you diagnose. 4 days seems like plenty of time for propagation.

4 Messages

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100 Points

13 days ago

Any support available on this please, its been 6 days since the DNS change was made and its still not propagated properly.

4 Messages

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100 Points

10 days ago

Any support available at Homestead? Maybe we should transfer all 5 of the domains and hosting that you have for this account to a different host?