4 Messages

 • 

100 Points

Friday, October 17th, 2025

DNS Resolution error

I changed our website from our old page to a new one I made using homestead Editor. I switched over everything in the Domain Editor and made sure all of my domain settings are correct. I then verified that the security settings were correct and got the "www.homestead.com says - DNS settings made are correct your certificate will be provisioned soon" yesterday. When I load the page it says, DNS resolution error

DNS resolution error

Error 1001

 Ray ID: 9900e4831f39dafc • 2025-10-17 15:40:07 UTC

My settings are:

Host Points To
1.
mx
kidstownchildcare.com
66.96.142.50
2.
mx
kidstownchildcare.com
66.96.142.51
3.
mx
kidstownchildcare.com
66.96.142.52
4.
pop
kidstownchildcare.com
66.96.135.134
5.
imap
kidstownchildcare.com
66.96.135.134
6.
smtp
kidstownchildcare.com
66.96.135.134
7.
mail
kidstownchildcare.com
66.96.135.134
8.
webmail
kidstownchildcare.com
66.96.135.48
9.
email
kidstownchildcare.com
66.96.135.48
10.
@
kidstownchildcare.com
66.235.200.23
11.
www
kidstownchildcare.com
66.235.200.23
CNAMES  Help
Host Points To
MX Records  Help
Host Points To Priority
1.
@
kidstownchildcare.com
mx.kidstownchildcare.com
30
TXT Records  Help
Name Value
1.
@
v=spf1 ip4:66.96.128.0/18 include:websitewelcome.com ?all

I'm not sure what to do now?

Help!

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Selected Oldest First

2.4K Messages

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23.8K Points

16 days ago

MAKE YOUR WEBSITE SECURE:
When attempting to logon, did you get a message that your site is not secure or 1001 error code.

Did you recently add Cloudflare? Most likely, you tried to add Cloudflare to secure your website and you've failed to set up the DNS record as directed. Review the platform options below and review your installation to ensure it's correct.

You can SSL your Sitebuilder Plus website by following this article:
Can I Secure My Homestead Website With HTTPS?
https://community.homestead.com/conversations/sitebuilder-plus/can-i-secure-my-homestead-website-with-https/5f2a9b1658180958845a60de
If you're having trouble with the Cloudflare setup, you can always call for assistance at 1-800-710-1998.

Make your Websitebuilder website secure?
Follow the steps: https://homesteadssl.com/. If you're having trouble with the Cloudflare setup, you can always call for assistance at 1-800-710-1998.

4 Messages

 • 

100 Points

Thanks for your response. I did follow the Websitebuilder instructions and they said they were correct and my certificate would be issued soon but it's still not working. My domain was an older site I originally made sitebuilder and I moved to a new page I made using Websitebuilder so I'm wondering if something is missing that way? 

2.4K Messages

 • 

23.8K Points

@doris6671​ Are you trying to get your SSL certificate?

Make your Websitebuilder website secure? Follow these instruction carefully. 
Follow the steps: https://homesteadssl.com/. If you're having trouble with the Cloudflare setup, you can always call for assistance at 1-800-710-1998.

4 Messages

 • 

100 Points

Yeah, I've done it a couple times and get the "DNS settings made are correct your certificate will be provisioned soon" and then I still get the error message. I'll have to call.