DNS Resolution Error 1001

Hi Russ,   I didnt try to set up cloudflare,  I actually don't even know what that is.   Unless Website builder or Homestead tried to set it up automatically when I was making the new website.  

I did see that link, and I followed it, but got a failure message that the certificate cant be issued because even after entering the new IP it is apparently wrong. 

UPDATE: @russell5607  I just found this post https://community.homestead.com/conversations/websitebuilder/websitebuilder-ssl/5f2a9b3158180958845dab29 and followed the instructions - it's the 'next steps' based on the URL @brendan0205 provided - and it appears to have worked (now have to wait for the ssl cert to propagate).

Hi @russell5607  I have tried that.  Its been weeks and no luck getting it to work.  This does seem very typical of Homesteads rubbish systems. 

Hello Brendan, 

Since your nameservers are pointing to Cloudflare, I cannot troubleshoot the SSL set up. Can you send me a screenshot of your DNS from within your Cloudflare account?

Hello, 

I was able to get the error corrected and the SSL provisioned!

Hi,  Thanks for helping,  but now when I try and go to the website,  I am blocked. 

(and even more confused).  

@claire5969​ I'm getting this message: Did you follow the thread using the link at the bottom of the message?

You've requested a page on a website (clairefadden.com) that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain (clairefadden.com). There are two potential causes of this:

• Most likely: if the owner just signed up for Cloudflare it can take a few minutes for the website's information to be distributed to our global network.
• Less likely: something is wrong with this site's configuration. Usually this happens when accounts have been signed up with a partner organization (e.g., a hosting provider) and the provider's DNS fails.

Please see https://developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-1xxx-errors/error-1001/ for more details.

@claire5969​

When attempting to logon, did you got a message that your site is not secure or 1001 error code.

You recently added Cloudflare. Most likely, you tried to add Cloudflare to secure your website and you've failed to set up the DNS record as directed. Review the platform options below and review your installation to ensure it's correct.

Make your Websitebuilder website secure?
Follow the steps: https://homesteadssl.com/. If you're having trouble with the Cloudflare setup, you can always call for assistance at 1-800-710-1998.

Google "Cloudflare":

@claire5969  unfortunately Russell is more harm than good on this community platform.  He offers almost no useful advice and then tells you to call support.   After dealing with him I have decided to shift my websites to another hosting platform that actually has a Tech support (not a community of equally confused people trying to help each other).  I would suggest that you repost your last message and include @elyzabethv  she seems to have actual access into the homestead system.  I wasn't even getting an SSL certificate and she took care of the "error".    

What is Russel not telling you?   It appears that homestead has done a deal with Cloudflare to automatically sign up our website/domains for a cloudflare account without our knowledge as part of the new website building app.   

I went as far as completing the cloudflare free account login, then changing all my DNS and Cname details.  And it still didnt work.    I then undid everything, deleting my cloudflare account and changing all me DNS and name server settings back to homesteads.  Fortunately my email stopped working due to the changes and while fixing that DNS address problem I found that the original DNS settings were incorrect. 

Then @elyzabeth came along and told me she fixed the SSL problem, and everything miraculously started working.  Keep in mind that she told me it was fixed twice, and once it was not fixed at all.  

Anyway,  Im not sure if it will help, but it seems you do not need any of the cloudflare stuff at all, you just need to check the DNS settings.    I have attached mine.  

NOTE:  I AM NOT TECH SUPPORT,  YOU MUST TAKE A SCREEN SHOT OF YOUR OLD SETTINGS SO THAT YOU CAN PUT THEM BACK IN IF CHANGING THEM DOESNT WORK.  I AM NOT RESPONSIBLE FOR TRYING TO HELP.  

Thank you for your reply. Unfortunately, all my DNS ips are identical to yours and I'm still getting the error. I appreciate your help. I am going to call support, if only because the site has been down for 5 days now and I need it back up asap. I would have called them on Saturday but, you know... websites only go down between business hours on weekdays. Sigh.