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1 Message

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70 Points

Saturday, December 28th, 2024 12:37 PM

DESKTOP UNAVAILABLE?

THE LAST 2 MONTHS I HAVE TRIED TO ACCESS MY DESKTOP, TODAY IT MADE ME CHANGE MY PASSWORD WHICH WAS A  TOTAL DISASTOR BECAUSE I DIDN'T REALIZE IT WAS GOING TO MY SPAM FOLDER. FINALLY GOT THE PASSWORD CHANGED ONLINE, AND I STILL CANNOT GET INTO MY DESKTOP. NOW IT SAYS I TYPED SOMETHING WRONG. I HAVE HAD THIS WEBSITE FOR YEARS, AND THEY KEEP INCREASING THE PRICE, YET THE SUPPORT IS JUST NOT THERE.

5 Messages

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226 Points

20 days ago

Same happend to me. Hoping for a quick solution............

Brand User

11.1K Messages

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146K Points

2 days ago

Hello, 

Unfortunately, with security measures we had to put in place on our Homestead accounts, the Desktop Editor is no longer available to use. 

Brand User

11.1K Messages

 • 

146K Points

You'll need to edit your website via the online editor, Sitebuilder Plus.