📢 ANNOUNCEMENT : SYSTEM UPDATE - Incorrect status display for domains in some customer accounts

Hello, everyone! Good day!

Monitoring

The engineering teams has addressed the underlying issues causing the display errors.
Because a backlog accumulated while the system was down, there will be a temporary delay before updates reflect correctly in the RCP.
The teams are actively monitoring the processing queue to ensure everything returns to normal.

Posted 7 hours ago. Oct 02, 2026 - 07:51 UTC

Update
We are continuing to work to resolve this issue and will update the status once we fix the underlying problem. We apologize for the inconvenience.
Posted 19 hours ago. Oct 01, 2026 - 20:07 UTC

Investigating

We are aware of reports of some domains displaying an incorrect status in customer accounts. This may include domain registrations, renewals, or billing showing as "draft" even though the action has been completed in the background.

We are working to resolve this and will update the status display once the underlying issue is fixed. We apologize for the inconvenience.